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puretext

Quandry

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I had a total computer crash a couple of weeks ago. All data lost. Very sad. Among the data that were lost were my basic login info for my site. You know, the stuff you get in the initial welcome email.

 

It's ot urgently important, since I'm only running a weblog, and I've got that login info, but i can't make any root modifications or check my stats or anything like that.

 

So how do I reacquire this info? I can't submit a ticket, b/c that requires the very cpanel username and login info that I lost...

 

Can some nice soul just go and re-send the welcome email to the registered email for www.puretext.us please? Pretty please?

 

Kyle

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Kyle,

 

I think you will need to enter a help desk ticket for this, just put "unknown" in the cpanel login and password fields.

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Kyle,

 

Yes, you will have to do as Ellen suggests. Open a Help Desk ticket and give as much information as possible so they can resend your welcome email.

 

And welcome to the family! :blink:

Edited by TCH-Bruce

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:) Welcome to the Family Kyle :(

 

and your new home!

 

Did you get your welcome e-mail resent?

 

We really are like family here.

So if you need anything,

just ask your new family!

We love to help :(

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Gee, talk about a good response.

 

I just submitted the ticket. Thanks. I didn't know you could put "unknown" for user name and password.

 

I appreciate it.

KB

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