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Can Someone Do Me A Favour Please?


vengavenga
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Reformatted my PC today (don't think it's related to the problem).

 

Been reinstalling all my usual software but can't access the site to download Skype (times out).

 

Downloaded Skype from a mirror site (MajorGeeks) but it won't authenticate my user name without timing out either.

 

Did a traceroute to skype.com and it gets very nearly there, missing just the last two hops.

 

Did some online traceroutes from remote locations and it made it's way to Skype everytime, so it's not their site that's down.

 

1,10.34.252.137,61ms,None,----

2,10.34.250.146,68ms,None,----

3,212.166.65.162,69ms,ge-1-0-0-399.j02-mt.mad.tiscali.es,----

4,213.200.71.141,69ms,ge-1-1-0-39.mad40.ip.tiscali.net,----

5,213.200.81.57,93ms,so-2-0-0.lon22.ip.tiscali.net,----

6,195.66.226.64,93ms,ge1-0.1000M.ldn2nxg2.ip.tele.dk,----

7,195.249.2.41,105ms,pos4-0.2488M.ffm2nxg1.ip.tele.dk,----

8,195.249.14.6,129ms,so-1-2-0.2488M.kd4nxu1.ip.tele.dk,----

9,195.249.6.97,128ms,so-1-0-0.2488M.arcnxu1.ip.tele.dk,----

10,195.249.2.162,129ms,pos4-0.2488M.opanxg1.ip.tele.dk,----

11,----,Timeout,n/a,----

12,----,Timeout,n/a,----

13,----,Timeout,n/a,----

 

It doesn't look like it's my ISP (Tiscali, Spain) but I did find a posting on usenet from last week describing someone with a similar problem also using Tiscali, so I'm wondering if Skype are blocking specific ip ranges for any reason.

 

Anyway, that's all the background - could someone pop onto Skye.com site please and see if there's an email address on there for support?

 

Thanks muchly!

 

Ali.

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Thanks both of you ...

 

TCH Bruce - I'll give that email a try.

James - I've tried the .net address as well with exactly the same result.

 

Really can't figure this one out at all - just have to wait and see if it "cures" itself somehow ....

 

Cheers,

 

Ali.

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