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Posted

Hi,

 

I can't get into the helpdesk because it says "Sorry, login to the client area has failed as you have specified an invalid username."

 

Anyway.. if someone at TCH can delete a directory within my site i would appreciate it..

 

The directory is forums.. its in the public_html directory as well as trash and it won't disappear.. so if someone can remove those i would appreciate it.

 

Thanks!

Posted

Please send me an email: tony@totalchoicehosting.com

 

Give me your domain name, your userid, and password, and I will get you set up in the help desk.

 

Thanks! :)

Posted

While you're waiting, you might want to take this issue to the Online Instant Support Chat.

 

http://www.totalchoicehosting.com/web_host...ng_support.html

 

There you can contact a support person to help you, since help desk isn't working. Chances are they won't be able to accept your cpannel password on here, to keep everybody from seeing it. So check there and hit 'em up with a message on AIM, Yahoo Messanger, or MSN Messanger. If you don't have any of these try the Online Operator.

 

Hope this helps!

 

(update) darn, Junior beat me to it! :) now that's some good support!

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