blackhood Posted March 17, 2003 Posted March 17, 2003 Hi, I can't get into the helpdesk because it says "Sorry, login to the client area has failed as you have specified an invalid username." Anyway.. if someone at TCH can delete a directory within my site i would appreciate it.. The directory is forums.. its in the public_html directory as well as trash and it won't disappear.. so if someone can remove those i would appreciate it. Thanks! Quote
Junior Posted March 17, 2003 Posted March 17, 2003 Please send me an email: tony@totalchoicehosting.com Give me your domain name, your userid, and password, and I will get you set up in the help desk. Thanks! Quote
TCH-Sales Posted March 17, 2003 Posted March 17, 2003 While you're waiting, you might want to take this issue to the Online Instant Support Chat. http://www.totalchoicehosting.com/web_host...ng_support.html There you can contact a support person to help you, since help desk isn't working. Chances are they won't be able to accept your cpannel password on here, to keep everybody from seeing it. So check there and hit 'em up with a message on AIM, Yahoo Messanger, or MSN Messanger. If you don't have any of these try the Online Operator. Hope this helps! (update) darn, Junior beat me to it! now that's some good support! Quote
Head Guru Posted March 17, 2003 Posted March 17, 2003 Hmmm 4.20 minute response time, wow tony you rock. Quote
Lianna Posted March 18, 2003 Posted March 18, 2003 Good thing y'all weren't waiting around on me today! Lianna Quote
blackhood Posted March 18, 2003 Author Posted March 18, 2003 Issue resolved.. thanks for the quick service and all the help! Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.