jarsac Posted June 9, 2004 Share Posted June 9, 2004 Hi all, I'm interested in signing up for a Starter Plan. I haven't registered a domain name yet. I'm wondering if when ordering a Starter Plan, a step to register a domain name is available. Otherwise I understand I will have to register a domain name before signing up for the Starter Plan, no big deal. Thanks. Quote Link to comment Share on other sites More sharing options...
TCH-Rob Posted June 9, 2004 Share Posted June 9, 2004 You will need to do them separately as they operate off of different systems. One can get either first, I often get the domain name first to make sure it is available but you don't have to. You can register your domain name here and then get your hosting plan here. Actually a link to get your domain name is included on the page for the hosting plans. Welcome home. Thumbs Up Quote Link to comment Share on other sites More sharing options...
DCS Posted June 9, 2004 Share Posted June 9, 2004 That's correct, Rob. Once you select the plan you want, there is a link on the top that says 'Click here to purchase a domain name!'. As Rob said, it would be a good idea to register for a domain first, then order the hosting. Quote Link to comment Share on other sites More sharing options...
Z3NiTH Posted June 9, 2004 Share Posted June 9, 2004 Hi, I'm in a comparable situation although I've currently registered a domain name with another registrar which is going to expire on 22 july 2004. I would like to transfer my domain name to TCH (with an additionally free extension of one year, if I'm correct). Do I have to transfer my domain on beforehand, i.e. before purchasing a starters / silver plan, or can I do this afterwards as well? The "problem" is that I would like to prevent that I loose any e-mails during this transfer and that our site is unreachable. For this purpose I will create a single frontpage (at my current web site) informing that our site may be unreachable due to the transfer to a new host as well as a temporary e-mail address where we can be reached for questions etc. What do you suggest further? Quote Link to comment Share on other sites More sharing options...
TCH-Rob Posted June 9, 2004 Share Posted June 9, 2004 Get your hosting package first. Then get your site set up over here and finally transfer your domain name. Quote Link to comment Share on other sites More sharing options...
Z3NiTH Posted June 9, 2004 Share Posted June 9, 2004 Just for the record (sorry if I'm posing a rather stupid question), but when ordering a hosting plan in this case I have to select the option I will use My Existing Domain and update My Nameservers only and Continue >>>? Furthermore, I would like to know when my webmail is transfered to TCH. Can I control this myself? i.e. will my current webmail account at the other registrar still continue to work when I purchase a hosting plan? I guess this will indeed be the case until I actually point my nameservers to that of TCH. Is it possible to do the following: 1) purchase a hosting plan 2) keep my current nameservers (and webmail) 3) setup my website at TCH 4) transfer my domain to TCH (which will automatically point my nameservers to that of TCH) I suspect that after the transfer of my domain name to TCH my TCH webmail account will be activated as well. Is this the case, or can I activate my webmail at TCH at a later time, while my current webmail account is still functioning? Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted June 9, 2004 Share Posted June 9, 2004 1-4 Yup, as far as i know. Is this the case, or can I activate my webmail at TCH at a later time, while my current webmail account is still functioning As soon you have transferred your site/domain to TCH and propagation is finished (24-72 hours) it will all be activated on/through the TCH servers. Blue guys, Correct me if im wrong. Quote Link to comment Share on other sites More sharing options...
TCH-Rick Posted June 9, 2004 Share Posted June 9, 2004 Actually number 4 is not correct. Transfering the domain registration to us will not change the nameservers you have set. To avoid delays you need to either transfer the domain registration before you are ready to change the nameservers or before you request the transfer. If you transfer it before changing the nameserver you would need to wait until it is transfered to us and then change the nameservers. Also note that you need to check with the current registrar and be sure you know when you can transfer the domain. It is usually not possible to transfer once you are close to the expiration date. I have seen this limit from a week to a month before expiration. You also may not be able to make any changes to the domain once you request the transfer until it is completed. This process takes from a week to 10 days. Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted June 9, 2004 Share Posted June 9, 2004 Sorry, i missed the "(which will automatically point my nameservers to that of TCH)" part. Quote Link to comment Share on other sites More sharing options...
Z3NiTH Posted June 9, 2004 Share Posted June 9, 2004 Actually number 4 is not correct. Transfering the domain registration to us will not change the nameservers you have set. To avoid delays you need to either transfer the domain registration before you are ready to change the nameservers or before you request the transfer. If you transfer it before changing the nameserver you would need to wait until it is transfered to us and then change the nameservers. If I understand it correctly (I'm a bit of a newbie at this ) pointing my nameservers to those of TCH will cause: - www.**** -> web site at TCH - anyadress@**** -> webmail at TCH I can either option I - purchase hosting plan at TCH and upload my new web site - change my nameservers to those of TCH now at my current registrar. How long will it take for this process to finalise, i.e. before my domain name points to my web site at TCH and my e-mails will arrive at the webmail at TCH? Will my site be unreachable and what will happen to e-mails that are sent to me@**** during this process? - after my nameservers have been changed, transfer my domain name to TCH, which is merely a formality since my "new" web site is online and I'm receiving e-mails at the TCH webmail during the 10 days this process will take. option II - purchase hosting plan at TCH and upload my new web site - maintain my current nameservers and thus **** will point to my "old" web site and I will keep receiving e-mails at the webmail of my current registrar. - transfer my domain name to TCH Will this transfer affect my "old" web site and the webmail at my current registrar? Will I still be able to use the webmail at my current registrar after my domain name has been transferred to TCH? - change my nameservers to those of TCH such that **** will point to my "new" web site at TCH and my e-mail to arrive at the webmail of TCH. Also in this case I would like to know how long it will take for these changes being processed and if this means that my web site is not reachable during this period of time and whether I can "loose" emails that are sent to me@**** Is the above "reasoning" correct and what option do you recommend? Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted June 9, 2004 Share Posted June 9, 2004 When I moved to TCH this is what I did. I had my domian hosted elsewhere. I bought the hosting package and uploaded my site. Then I changed my name servers at the registrar to point here at TCH. Propogation takes between 1 to 3 days sometimes a little longer. I kept my old site active until I was sure everyone was seeing my site on the TCH servers (after 2 weeks I was satisfied). I don't use web mail but set my email client to pop mail from both locations using the IP numbers of my account in both places. Once the mail stopped coming into my old account I deleted it and changed my remaining email to point to my domain instead of the IP numbers. Hope that helps. Quote Link to comment Share on other sites More sharing options...
Z3NiTH Posted June 9, 2004 Share Posted June 9, 2004 Thanks, it does help! However, I'm still "unsure" about what to do with the two different webmail accounts. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted June 9, 2004 Share Posted June 9, 2004 They will both continue to work until propogation is completed. You will need to know the IP address to connect to the webmail server for both your existing webmail and your new webmail. Depending on what DNS server gets looked at when a person sends you a message is going to determine which mail account it's going to arrive to. Webmail is just a method of accessing your mail account. You could use an email client to pop your mail. Unless your current provider doesn't support pop accounts. Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted June 9, 2004 Share Posted June 9, 2004 What I did, bought hosting here created site here, with slight difference at old host, removed all e-mail accounts except the default (any@mysite) forwarded old default to my ISP e-mail setup a pop3 account on outlook express for here with the IP address / account name pointed domain to new account here. So during the propagation (up to 72 hours for all ISP's to update their name servers) e-mail arriving at old host went to my ISP e-mail and when e-mail arrived here, I would get it when checking my pop3 here. So no loss of e-mail Also after propagation of the web site, you may notice e-mail will lag a few days and still go to old host. This is normal. If you have any more questions, please ask we love to help. Quote Link to comment Share on other sites More sharing options...
Z3NiTH Posted June 9, 2004 Share Posted June 9, 2004 OK, so during propogation e-mails are sent to either my old webmail account or my new TCH webmail account depending on what DNS server is looked at when the e-mail is sent. However it is possible to receive email from both accounts at my new TCH webmail account if I forward my old default account any@**** to my new TCH webmail account. If I understand it correctly, I will need to know the IP-adress of my new TCH webmail account in order to create this forward in my old webmail account. Do I obtain this IP-adres when purchasing my hosting plan, or do I have to look this up elsewhere? PS: thanks for the great help over here Quote Link to comment Share on other sites More sharing options...
TCH-Rob Posted June 9, 2004 Share Posted June 9, 2004 You will get the IP addresses in your welcome letter. Quote Link to comment Share on other sites More sharing options...
Z3NiTH Posted June 10, 2004 Share Posted June 10, 2004 Only thing I would like to know whether option I or option II (see above) is recommended, i.e. change the nameservers at my current registrar and afterwards transfer the domain to TCH, or transfer the domain to TCH and then change the nameservers. BTW: I just checked with my current registrar that it is possible to transfer the domain as long as the proces is "complete" before my domain registration expires, which is on 22 July 2004. As this proces normaly takes about one weak to 10 days (as I've read above) I guess there's still enough time left to proceede without renewing my registration at my current registrar. Quote Link to comment Share on other sites More sharing options...
TCH-Rob Posted June 10, 2004 Share Posted June 10, 2004 Get your account here, upload all of your files and make a small change to your index page so you can tell the difference and then change the nameservers at your current registrar and afterwards transfer the domain to TCH. And yes, you still have time to accomplish this. Quote Link to comment Share on other sites More sharing options...
Z3NiTH Posted June 11, 2004 Share Posted June 11, 2004 I just bought a hosting plan at TCH yesterday, so I guess this makes me part of the TCH family as well and I'm not sure whether to continue this topic in the pre-sales section Things seem to be fine and I will be uploading my web site pretty soon before I will point my nameservers at my current domain name registrar to those of TCH. Afterwards I will transfer the domain name as well. In the mean time I can acces my new web site at a temporay location http://ipaddress/~myusername/. I am also able to access my webmail account (Horde) and can even sent e-mails via the outgoing mailserver. At this moment all e-mails to anything@**** are handled by the webmail (Horde) at my current registrar (as the nameservers of my domain are not pointed to TCH yet). I would like to know whether there is a way to forward e-mails from my old (but still working) e-mail account to my new one at TCH. If this is possible I would like to know to what address I should forward is since username@ipaddress doesn't seem to work. Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted June 11, 2004 Share Posted June 11, 2004 I think that was the reason I forwarded my old e-mail to my IPS e-mail and it just a temporary thing until the old account is no longer active. And that way you will know when the e-mail propagatin is done. Quote Link to comment Share on other sites More sharing options...
Z3NiTH Posted June 12, 2004 Share Posted June 12, 2004 Ah OK. It would be neat, however, if I could keep all my e-mail in one account. But I guess it is impossible to sent e-mail to the TCH (web)mail account before the nameservers are pointed to TCH. Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted June 12, 2004 Share Posted June 12, 2004 Ah OK. It would be neat, however, if I could keep all my e-mail in one account. But I guess it is impossible to sent e-mail to the TCH (web)mail account before the nameservers are pointed to TCH. Correct Quote Link to comment Share on other sites More sharing options...
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