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nts

Need Help With Email

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need help with email. When sending email to myself at internet connection email address it fails and I don't know how to fix. This is the message:

 

Error Message 553 mail server rejected Reverse DNS queries for your mail server IP fail. Mail servers without reverse dns (ie the sending IP address does not resolve to a host name) will be blocked. Solution: Contact your ISP, mail or DNS administrator.

 

Do I need to change something? What can I do to fix? I am a newbie! Please help!

 

Thanks,

 

NTS

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Don't know if I can help. I've never seen that error. But to get the ball rolling, what are your smtp settings?

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:angry: Thanks for responding! I've tried to locate what my smtp settings are but still can't find where this info is. I've been going thru Web Mail but that has got me nowhere! Also looked thru Cpanel with no luck. Do you know where? Thanks again,

 

NTS

 

PS--beautiful eagle!!!!

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If you are using an e-mail program, check your setting as per

TotalChoiceHosting Help Site look at

How to Set up your E-mail Client

and

E-mail Setup

 

did this work before?

On your e-mail program, try tools > options > advanced and change from port 25 to 26

as you ISP may be blocking port 25 now.

 

Let us know what program you are using

and if it is set as per the help site.

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Did you just setup your TCH account? If so, then you will need to wait for the domain to propagate.

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Hello everyone!

 

Thanks for all your comments. I am using Outlook Express now. Originally I was just using WebMail/Horde and having the problem. I set up account according to TCH Help Site and changed port to 26 and still get error message when sending mail from .com address to ISP address. I've been a TCH account since May 18th. I do believe I can send mail to other addresses but I think I will double check. I suppose I don't really have a need to send email from .com to ISP since I'm using Outlook Express for both now. As long as I can send to others I'm good to go, I think. I appreciate all your help, because of your expertise I can use Outlook which is what I really like and wanted!

 

Happy Trails To All

 

NTS

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