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About Nossy

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  1. Thank you Bill. If you would like to discuss this further I would be happy to chat with you if you want any more details regarding the transaction so we can make sure this problem doesn't happen again.
  2. Then that tells me that it was an obvious error on the part of the shopping cart system and I should NOT be liable for the $50 chargeback fee. I understand you do not have direct control over their processing systems, but as a business partner TCH does have an influence and a say in this matter when it comes to maintaining a relationship with a long-time customer who has given you quite a few referrals. I'm not asking for handouts, comps, or special treatment here, simply an acknowledgment of the problem and a refund of fees I should have not been charged.
  3. Wow, a whole week and not even one word from TCH.
  4. Let me preface this by saying that I am aware that TCH does not handle their domain registrations but rather partners with a company to handle the registrations (in the end, GoDaddy), but since I have been a customer with TCH for quite a few years and initially hosted/registered the domains through them, I am posting this here. I received a vague email yesterday stating that there had been a chargeback issued. There was an order number listed and a TCH copyright notice at the bottom of the email, but no domain mentioned. I initially had no idea whether this email was legit, nor which dom
  5. Posting it here since it didn't really fit into any of the other categories. I want to be able to enable hotlink protection on 2 wmv files on my site, but I also need to be able to stream them from the main pages of the site (basically the purpose of my site, to show my video). When I enable hotlink protection for wmv files, the streaming video will not load. I do have my domain listed in the allowed domains, but it still does not work correctly. I am using an embedded windows media player to stream the videos. They work fine without the hotlink protection but not with. If anyone h
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