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TCH-Alex

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Posts posted by TCH-Alex


  1. Thank you David.

     

    But, the new patch was already been done on our servers

     

    [root@xxxxxxx ~]# rpm -q --changelog bash

    * Thu Sep 25 2014 Ondrej Oprala <ooprala@redhat.com> - 3.2-33.4
    - CVE-2014-7169 - bypass patch bug
    Related: #1146321

    * Thu Sep 25 2014 Ondrej Oprala <ooprala@redhat.com> - 3.2-33.3
    - CVE-2014-7169 - proper 3.2 backport - courtesy of Florian Weimer
    Related: #1146321

    * Thu Sep 25 2014 Ondrej Oprala <ooprala@redhat.com> - 3.2-33.2
    - CVE-2014-7169
    Resolves: #1146321




  2. The domain www.juw.edu.pk is currently resolving to the IP 192.185.158.73 - that is not our server and currently FTP is trying to connect to that server. Also, I am not able to locate a hosting account for www.juw.edu.pk on our servers. If you having a hosting account with us, kindly post a ticket to the support desk - so we can look into that.


  3. Issue with the power supply has been fixed and the server is online now.

     

    Please post a ticket to the help desk, if you have any issues with the accounts hosted on this server.

     

    We thank you for your cooperation and patience.


  4. Zeltors server has been down and not responding to the remote reboot attempts. Our data center team is on the way to inspect the server. We shall post updates soon.

     

    We are sorry for the inconvenience.

     


  5. We have tested this server for for a while and decided to do not bargain with this server any more. We are taking this opportunity to migrate the accounts to a brand new server. The new server has been completely prepared and the backups taken on montreal server.

     

    We shall start the migration of the accounts within a few minutes.

     

    We shall post the updates soon.


  6. Yes, TCH is using MailChannels SMTP relay service on all of our shared and reseller servers - mainly to pinpoint the mail abuses and the email password compromises. In fact, it is a step to stop spams from our shared/reseller servers and to avoid delisting the IPs on spam databases and popular mail providers.


  7. As we are faced a few issues with this server, we take this opportunity to migrate the accounts to the brand new server. We are having a new server fully prepared and the account restore will start in a few minutes.

     

    Updates to follow...


  8. Welcome to the forums :)

     

    It depends upon the number of email accounts you needed to be forwarded. If it is less in numbers, you can setup an email forwarder from cPanel (hosting control panel) - so all the incoming mails to a particular email can be forwarded to many emails.

     

    Or if the email group is large on numbers, you can use a mailing list for that purpose. You can use MailMan, DadaMail, phpList etc, those are available on cPanel - that we provided with all of our hosting plans.


  9. Welcome to the forums :)

     

    Let me clear a few points than Thomas answered in general terms.

     

    Dedicated IP and SSL certificate will work fine on any shared hosting plans - and you really do not need to go for a dedicated server for that purpose. You can choose any shared hosting plans from http://www.totalchoicehosting.com/shared.html

     

    Once the hosting account is activated, please submit a ticket to the help desk in order to move your account to a dedicated IP and to install the SSL certificate.

     

    If the current hosting account is on a cPanel based server, you just need to submit a ticket to the help desk - so that we can transfer the existing contents to the new account on our server. If the current hosting account is not on a cPanel based server, you just need to manually upload the contents using any FTP software.


  10. We are having network switch down and this results some of our servers went down. Our data center team is on the route to fix this issue at the data center facility.

     

    We shall update this thread asap.

     

    We are extremely sorry for the inconvenience.

     

    The servers affected are;

     

    fekete.tchmachines.com

    dedicated9.tchmachines.com

    dedicated7.tchmachines.com

    dedicated55.tchmachines.com

    dedicated53.tchmachines.com

    dedicated52.tchmachines.com

    dedicated46.tchmachines.com

    dedicated45.tchmachines.com

    dedicated44.tchmachines.com

    dedicated43.tchmachines.com

    dedicated40.tchmachines.com

    dedicated39.tchmachines.com

    dedicated326.tchmachines.com

    dedicated32.tchmachines.com

    dedicated21.tchmachines.com

    dedicated20.tchmachines.com

    dedicated19.tchmachines.com

    dedicated18.tchmachines.com

    dedicated17.tchmachines.com

    dedicated14.tchmachines.com

    dedicated131.tchmachines.com

    dedicated12.tchmachines.com


  11. The issue was with the grub on the server, that we have fixed and server is online now.

     

    If you still have any issues, please submit a ticket to the help desk.

     

    Thank you for your patience.


  12. Resetting cPanel password

     

    1. If you know the current password;

     

    * Log into your cPanel account using http://yourdomain:2082 or https://yourdomain:2083
    * In the Preferences section, click Change Password.
    * Enter your current password
    * Enter your new password

    [You can click the Password Generator link to have a strong password generated for you]
    * Re-enter new password for verification
    * Click the: Change your password now! button. Log out, and then log back in with the new password.

     

    2. If you are not sure the current password;

     

    You can reset the cPanel password from the login page itself, if you have already been added a contact email on cPanel.

     

    * To to login into your cPanel account using http://yourdomain:2082 or https://yourdomain:2083

    * Cancel login window and click on Reset Password

    * Enter you cPanel user and click on Reset Password

    * The server will send a confirmation code to the account’s registered email address

    * Enter this code, or click the link in the email, to complete the password reset.

     

    3. If you are not sure the password and automated password reset option is not working for some reason, you can reset the cPanel password from billing control panel

     

    * Log in to the billing system at https://billing.totalchoicehosting.com
    * Once logged in, click on Services then My Services.
    * Then go to the right hand side and click View Details.
    * Then select the Change Password tab, from here you can change your cPanel password

     

    If you are not able to reset the password through any of the methods mentioned above, please submit a support ticket to the helpdesk

     

     

    Resetting the password of email accounts

     

    * Log into your cPanel account using http://yourdomain:2082 or https://yourdomain:2083

    * Click the Email Accounts icon

    * Click Change Password next to the appropriate email account.
    * Type your new password into the Password box.
    * Confirm your new password in the Password (again) box.
    [You can click the Password Generator link to have a strong password generated for you]
    * Click Change Password to store the new password.
    * If you do not wish to change the password, click cancel.

     

    Be sure to change the password of the email account on your mail program, once you reset the password of your email through cPanel.

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