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Posts posted by jackaroo

  1. If you have the IP address you can go to SORBS and find out if it is blacklisted. If it is a TCH server report it at the help desk and the offending party will be dealt with.


    The IP address of my (your) virtual server does not show up in the SORBS database. If I send mail from the server to my myself (isp) I do not receive it. If I send mail from the server to myself, via a third party mail server, I DO receive it. Does this mean that my isp is blocking mail from the server?

  2. Is it possible to determine if mail being sent from a virtual hosting server is being blocked because one of the accounts is a source of spam? If so, can this be circumvented by using a third party mail server?




  3. I have site on a virtual server that uses a plugin to convert output to pdf format. It works fine, but if the output exceeds a certain size, the conversion process fails and yields the following message: 'Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 16 bytes)'.


    Is there a way to address this?



  4. Looking at your volume of mailing, it can only be accommodated on a dedicated server which will have the entire server resources exclusive for your account. All servers have exim mailserver pre-installed and its configuration can be relaxed to allow the huge volume or emails that you plan to send, as our default server prep puts in limitations on the total number of emails that can be sent out per account. The restriction is in place to ensure that the server does not gets tagged as spam source.

    Does this mean that if I change my hosting account from virtual to dedicated, then my dedicated box can have this relaxed configuration on its mailserver? If so, how do I prevent it from being tagged as a spam source?

  5. I am developing an application that will, among other things, send email at the rate of several thousand per day. My application is on a virtual host during development, but will be moved to a dedicated box. My understanding is that sending too much mail from the virtual server will result in it being treated as a source of spam. I have been told that I need to use a mail server that will 'certify' that my application is not a source of spam.


    My questions are:


    1. Does TCH offer a mail server that will suit my needs described?

    2. If I have a dedicated host, would the server be installed in the same box?

    3. Are there any other considerations that I am missing?

    4. Am I confused?




  6. Two things that comes to mind to check/try is


    1) have you tried sending the backup to another address to see if that works (ie if using gmail now, then try yahoo, hotmail or something else).


    2) most email providers have a size limit on incoming emails. Are the attachment bigger than the providers size limit?


    I tried with a hotmail account as you suggested, without success.


    The automysqlbackup script is only configured to send a notification by email (which isn't happening anymore), not an attached backup file, so I dont think file size (150 KB) is the issue.


    Is it possible that on July 20, something changed on your end that no longer makes the php mail function accessible from above the public_html directory?




  7. I have been successfully using two database backup schemes concurrently for some time. One is dbsender.php, the other is automysqlbackup.sh. As of July 20, 2007, I no longer receive my backup file from dbsender.php, nor do I receive my notification of backup result from automysqlbackup.sh. The automysqlbackup.sh script however is continuing to write backups to my home directory. My email address, spam filters, have remained unchanged. Can you help?




  8. I would like to setup a duplicate environment in which to do development on my website on an ongoing basis, while having a separate 'production' version elsewhere. The intention being to overwrite the production version with tested updates from the development version. The respective databases would remain distinct. Is this a common practice? If so, what is the best way to proceed?





  9. Gentlemen,


    Thank you for the speedy response.


    I am trying to use openSSL to encrypt my post values for an ecommerce application. I have successfully generated a private key and public certicicate (using openSSL) , and I have the recipients public certificate in hand.


    Any insight would be appreciated.





  10. Error 1044 usually means you're not authenticating correctly, or you don't have permission to do something. I suggest re-creating your MySQL account in cPanel.


    Also, make sure you've given the account access to whatever database it is you needed.


    It ended up being a matter of deleting the user and re-creating it exactly as it was.


    Thanks Mike.

  11. I have been successfully using remote access (from desktop pc) to my database. From time to time, if there is a disruption in isp/or power, it becomes necessary to re-boot my cable modem, whereupon my isp re-assigns a new ip address. When this would happen, I would routinely update my access host information accordingly, in 'MySQL Account Maintenance' in cpanel, and carry on normally. This time I get a 'MySQL Error Number 1044'.


    I am successfully connecting to the internet.


    My website is successfully accessing the database via remote host.


    What could the problem be?



  12. While attempting to copy a file from one directory to another, using the File Manager in cPanel, the operation failed, and the file disappeared. The last home directory backup I downloaded to my computer may or may not be recent enough to contain the lost information. Is there any way to find the lost file before attempting a restore? Also, I have never performed a restore before. Will it automatically overwrite my home directory or can I redirect it elsewhere and merely pluck out the file

    I'm looking for? Is it possible to unzip the .tar backup file on my computer to recover the lost file? If so, what unzip utility do I need and where can I find it? Needless to say, I'm desperate.

  13. I entered the following on the command line:




    and received the following email message as a result:


    /bin/sh: line 1: /home/myaccount/etc/automysqlbackup.sh: No such file or directory



    What am I doing wrong?


    Thanks in advance.

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