For one and one-half days, I have been trying to resolve email problems with the Help Desk.
I have been with tch for 2 years and have been sending and receiving the same amount of emails for over a year.
The error message is:
The server responded with an error. Account: 'mail.sunsetdirectlending.com', Server: 'mail.sunsetdirectlending.com', Protocol: POP3, Server Response: '-ERR Too many connections from your ip address (reached max connections)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
All of a sudden we are having this problem.
The help desk just keeps answering that they are testing it fine and they don't respond to my questions to solve my problem.
I beg anybody at tch to help me. I lose about $30,000 a day when this doesn't work.
We will buy more services if that is the solution--please don't leave us out in the cold with no warning, no help, and no support.
Frank Frazzitta
Sunset Direct Lending