TCH-Vivek
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Posts posted by TCH-Vivek
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Drive has been replaced and the server is back online. It may be a little slow for some time as the array is now rebuilding. We will be keeping a close eye on it.
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One of the disks in the Raid array on this server was throwing errors for some time. We ran a self test and as it was about to finish the problem disk stopped responding completely. Our datacenter techs have now taken the server down for swapping out the fried disk with a brand new one of the same specs. We will update this thread as we get updates from the dc.
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Thanks Bob! The mysql thing has been already taken care of as we discussed. it is no way related to the permission issue. I will review accounts after migration of next batch of servers to figure out the permission issue though it doesn't appear to be a server wide issue.
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I checked your account that was previously on server110 (now abraxas) and couldn't find any directories with 777 permission. I guess you changed it back. Well, I reviewed the backup that was used to restore the account and couldn't find any such folders there as well. It could be somehow related to the script that cpanel uses to restore permission and ownership on files/folders after restoring home directories, but I need to double check this. For further investigation, I would need the locations of the directories in question and the databases that reappeared. Can you open a trouble ticket with the above details and request them to escalate it to me. Thanks!
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Pizza :-D
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Find
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cats
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Well done Alex.. Keep it up!
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How's she doing now Thomas
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So sorry to hear that Thomas. Take care.
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Again, thanks for the updates Vivek
Looks like FTP connections are refused by server 373. As per your indication, we will open a ticket at the help desk.
Look forward for improvements. Own datacenter, as you say, should be key.
Have a nice day !
Yes, we were on it. Try again
(I am closing this thread.)
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We do understand the inconvenience caused by this and apologize for the same. This physical move of boxes to the new facility should bring to you a better network. Ofcourse, we are equally annoyed with these down times. But, this was something that we couldn't avoid. The total solution for such issues is a 'our own datacenter'. We are behind this now, you can read about this project here.
Well, all servers are up now. Please raise a helpdesk ticket if you have any issues. Once again, thank you all!!
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They have started powering up boxes.. Everything should be up in a few minutes.
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They are hooking up the network now.. we are almost there.
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There's a small correction. Server370 and server371 in the list are not affected. It is server379 and server335 respectively. We apologize for the short notice and the confusion caused. It was a mistake made by a dc tech.
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We are still waiting on server381. All other servers are back up.
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Powering up racks now. Everything should be back up soon.
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All racks are in place now. Wiring up the racks now and once it's over they'll start firing things up.
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Also, why is there no entry in the individual server status forum? I have that monitored to notify me of any server issues.
RM
When many servers are affected by an issue due to a problem at the datacenter, updates will go here.
They ran into some unexpected issues while powering up the 1st rack. But, finally they've got everything under control. All our boxes are on racks 5/6. Well, racks 1-4 are in place now and they will be soon moving to 5.
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You do not have a lot of downtime so this is understandable. Been down for over two hours now though so hope it will be back up again soon.
Thanks,
Anita
Actual amounts of downtime will vary from one server to another due to the large number of servers affected. Fyi, they have pulled down many servers that are owned by some other hosting companies.
Update:
Issues are fixed. DC techs will start moving the boxes to their new births shortly. They are now doing a final check.
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Is this affecting my server, dedicated215, as well?
Can't ping it or see any sites, so was about to open a ticket, but seeing as how some of the other dedicateds near mine are affected, it's probably related.
If mine is included in the servers that are currently offline or not reachable - not a big issue, as long as I know it's that and not something specifically related to my machine - I've been very happy and a few hours of downtime a year is not a biggie
I am not very sure if your server is affected. But, it's possible that your server is on another rack that is affected. Can you post a ticket with the ip and login details, so that we can check it and confirm with the datacenter.
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Due to a major maintenance at one of our datacenters, some of our servers will be now offline and services affected. There's no ETA from their side yet. But, we assume it will take 2hrs approximately. We are in constant touch with the data center guys and will update you as things progress. Servers affected are:
server117
server118
server119
server120
server121
server122
server123
server125
server126
server3124
server329
server345
server366
server369
server381
server384
server387
dedicated200
dedicated204
dedicated208
dedicated217
We will update this thread as and when we have more information
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100%. Thank you for your patience. Everything looks fine now.
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90%
Server315 - Raid Issue
in Server 315
Posted
Rebuild is complete and everything looks fine again! Thanks for your patience and co operation with us.