Recovering From Disaster in CPanel and Site Maintenance Posted October 26, 2006 The help desk folks can restore from that backup, or see if that backup is any good to you. Like Steve says, backup your stuff on your own as well. Anyone that works with computers will tell you there's no such thing as too many backups. I'm getting some feedback from the Help Desk and they say that they reinstalled a backup from 10/21. That would be super ... but I'm not seeing the info I last saw on 10/21 ... for example an Images folder is missing from my publc_html folder and my home page went from my current index.php to an ancient index.htm. So there is a major disconnect here. I keep trying to chat with one of the TCH Gurus but no one is ever online. Any suggestions for how to make IM/chat contact with a TCHGuru? thanks.