Jump to content

accident

Members
  • Posts

    9
  • Joined

  • Last visited

Posts posted by accident

  1. I dont know if you guys unblocked it, but it has been crawling my website for a couple hours.

    I did a search on the IP, found out it was this bot, and searched in google... Funny seeing my hosting company in the first 2 pages of search results.

     

    I was getting hammered by IP 38.99.44.104

    I don't care too much either way since I don't use all my bandwidth anyways. But I may block it

  2. Hello,

     

    I hope it has now been solved. I believe a search will ID a post made by another family member to get around this problem

     

    JimE

    Thank you it is now working correctly for everyone!

     

    We are grateful! TCH ROCKS :whip:

  3. I am not sure where the best place to put this thread in, so sorry If i put it in the wrong place.

    Anyways on my PHPBB forum some poeple have been having problems using the features.

    For example, one member has a problem sending PMs they get this error msg

     

    "Not Acceptable

    An appropriate representation of the requested resource /forum/privmsg.php could not be found on this server."

     

    Some other people have issues adding images to their posts or changin pictures in avatars. They get this msg

     

    "Not Acceptable

    An appropriate representation of the requested resource /forum/profile.php could not be found on this server."

     

    Now I posted on PHPBB support forums and they replied with

    "An email or call to Totalchoicehosting is in order. They would seem to have put in mod_security with a bad rule set. Ask them when they are planning on correcting that situation."

     

    I also did some other research, and pretty well everyone with the same sort of problem is because of mod_security. Is there anyway you can look into this? I am on server40. domain is www.clanlc.com

     

    I had this problem with phpbb version 2.0.13 but upgraded to 2.0.19 and still same problems.

  4. I just logged into CPanel today and it says

    Disk space available: Unlimited Megabytes

     

    Although this would be awesome to have, I thought I would bring it to your attention if you did not know about it..

    Im on server 40.. and i supposidly have the 1 gig space plan.

  5. I cant say enough how amazing I am at your guys customer support.

     

    People at my forum were confused on what happenened.. so this is what I posted

     

    RE: Site Rollback

     

    "It is with deep regrets that I must inform you of a hard ware failure on the server that hosts your web site. At approximately 5:20PM EST the main hard drive in this server failed. All indications point to the SCSI controller card in the server man-functioned causing both drives in the server to become unreadable.

     

    We are aware that this is a bad event and not what our customers come to expect from TotalChoice, however this event was not within our control.

     

    Please know that we are working as fast as possible to restore service, however this will take time as we will need to restore all the data from our remote backup server. Fortunately the backups are from Monday/Tuesday so they are very recent."

     

     

     

    I must say, TotalChoice Hosting has the BEST customer support I have EVER seen in any business that I have been involved in.

     

    They keep their customers well up to date, and are extremely helpful.

     

    I would suggest that if anyone ever needs hosting plans for websites to use this company; they are extremely excellent and professional in what they do.

     

    They may be a tad more expensive than some other packages you can get from other places, (and by a tad.. I mean like 50 cents per month....)  but the excellent prompt support that comes along with all their packages is WELL worth the tad extra price.

     

     

     

    I havent dealt with any other hosting companies.. BUt i know people that have.

    And some of them say when their site goes down (from harddrive failure, or whatever) it can be anywhere from 12 hours - 3 days before there site is going.. And more often than not, their rollback is like 2 weeks old

  6. cPAnel is installed.

     

    We are now preparing the server for a full restore.

     

     

    Thanks a lot for the updates!

    It's sure nice to have a company that has such prompt, and helpful customer service as TCH.

    Now just if all other companies could learn from you guys....

     

    Thanks a lot for all of your hard work!

  7. Well, i have been getting TCH for about 1/2 year now, and all i can say is AMAZING.

    Awesome customer support, very fast network and machines, and amazing prices!

     

    Also, this month we used up all our bandwidth today.... I wasnt sure what the problem was (but i suspected that it was the bandwidth) and asked a customer support person why it was down.. Sure enough it was cause I used up all the 10 gigs of bandwidth.. but instead of him just leaving me hanging there... the tech support gave me an extra gig of bandwidth for this month so i could make it threw until then end... for free!

    Thats right, they respect us sooo very much, that they would give me enough free bandwidth so i could make it threw the rest of the month

    THANK YOU TCH!

×
×
  • Create New...