Junior
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Posts
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Posts posted by Junior
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Simply log into the help desk, and there is a link at the top to purchase additional hosting services.
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Ahhhh, I noticed a couple of good things on your desk.....
Sugar Pops, and Code Red!
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Your next step is to purchase a hosting plan for your domain name. Once you do that, you will receive a welcome email with the information you need to get your site uploaded to our servers.
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Hey Mickey!
A little late, but welcome back!
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We actually tested the cPanel X-Theme, but found some issues with it, and have decided not to offer it at this time.
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We can park that old domian name on top of the name you curently have hosted with us, and both will resolve to the current hosted account. They cannot go to separate sites with our hosting plan.
If you need the old domain name to go to it's own site, then you will either need to purchase another hosting plan, or a reseller plan.
If you want the old domain name parked on top of the current one, AND resolve to the same site, then open a help desk ticket. We will park it on top of your hosted name for free.
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Since I dont know you that well Mikey can I blame Tony? I am sure its an Arkansas thing.
Sure, blame the hillbilly. Just because I walk around barefooted, with a piece of grass sticking out of my mouth,
does that automatically mean I can find the delete button?
Or maybe I could just say.....
"I dd not make contact with the delete button"
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Welcome to the world of search engines.
It may show up tomorrow, next week, next month, or NEVER. There is no guarantee that it will ever show up.
Ah, the joy of free search engine submission...you are at their mercy. It is their decision whether to include you or not to include you.
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I believe that if you only want him to have access to that particular folder, you will need to set him up an ftp account with that username. That way, when he logs in, he will automatically go to that folder.
Host name: ip address
user: saforums@******
passsord: whatever you assign
remeber that the server is case sensitive, so everything must be in lower case
The user name above must be in that syntax, (username@yourdomain)
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Yes, I answered your email a few minutes ago.
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If you have not received a reply to your email, send me (tony@totalchoicehosting.com) an email with the following info:
Name
address
domain name
I will check into the issue, and get back to you.
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I send email out multiple times daily with Outlook. I use mail.****, and it always goes out (of course, '****' is replaced with my actual domain name).
What kind of error are you getting? If it is a "Relaying denied" error, you have to check your email prior to sending any out. It you are getting a port blocked error, then you need to discuss this with your isp.
Outlook works fine on our servers.
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I've registered it with you guys, and depending on whether I can park it I will have you guys host it, too.
But I kinda need more than a "most likely"...
The "most likely" was because you did not mention who you registered it through. We do not park domain names on TotalChoice, but when you are finished using the domain name, you can park it at Wild West Domains. You just update your nameservers to their default parked nameservers.
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CAn I temporarily 'park' a domain name? I want to set up a sitefor a local election but once the election is over we won't need the site for another couple of years. And I DO want to keep the domain name- just have it go 'inactive' between campaigns.
Can this be done?
This can, most likely, be parked at your registrar when you are finished. We do not park domain names on TotalChoice.
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No, this is not possible. We only allow one cpanel login for the main account.
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You can most likely park it where you have it registered when you are done with it.
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Hey George,
Your sites are not being relocated, we are just relocating the power to the servers.
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If elvenjess.com is your domain name, then mail.elvenjess.com is your mail server.
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Just mention you want to cancel and give:
Your name
Address
Domain name
cPanel Username
cPanel Password
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To cancel, send an email to cancellations@totalchoicehosting.com
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Not to sound like a broken record, but again, I will tell you what our Head Guru said when I asked him about this last night.
As I replied in an email to you last night, you will have to do html redirect (per Head Guru).
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You had the permissions set wrong on the public_htm folder.
I corrected them, and your site is online! (nice clock!)
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I am a reseller and I need to submit a helpdesk ticket but when I try and log in I get a message saying I have the wrong login and password. I am trying to use the main accounts login and pass, is this not correct?
Send me an email with your domain name, userid and password, and I will reset you in the help desk. Send it to tony@totalchoicehosting.com
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If you have ANY domain name pointed to any folder on your site, it is a violation. You can point another domain name to resolve to your index.htm page ONLY for your main site, but not to any other file or folder.
Addon Domains
in Pre-Sales Questions
Posted
We allow one domain name per hosting plan. We will park an additional domain name on top of the original one hosted, but it will resolve to the same site.
Under no circumstances will we allow more than one domain per hosted plan that does not resolve to the main hosted sites index.htm file.
You cannot pint an additional domain name to a sub-domain either. This is a violation of our TOS and AUP, and will cause the account to be immediately suspended, and face possble termination.