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Montty

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About Montty

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    http://www.montaignac.com
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  • Location
    UK
  1. Notice To All Clients

    Indeed Thank you :-) I have noticed it but we criss-crossed each others while I was updating my first post (Edit 2) - thanks again :-)
  2. Notice To All Clients

    Hello, huuuuh what an ordeal... like others I got caught by the issue after receiving 2 contradictory email notifications since yesterday. As I couldn't login to my account today, I decided to call UK tech support via: 020 3027 4996 (phone number displayed on the TCH securepay.net page) which for some reason seems to have landed me @ DomainsPricedRight support). After giving all security details and explaining that I received 2 emails, one yesterday saying that all my domains were transferred to DomainsPricedRight and one today saying the exact opposite (that all my domains were transferred to TCH) and because I wasn't able to connect to my account via TCH securepay.net URL, the person I spoke to told me that from now on I should use the DomainsPricedRight's URL which indeed accepted all my login details. At this point I could login fine. Well as 4 of my domains were close to expiration, tech support asked me if I would like him to renew them for me and although I hesitated, I went ahead with the idea. I am now very concerned that, although I believe the transaction was genuine (status of these domains now marked as renewed in my account), I would hate to see all my domains transferred for good to DomainsPricedRight (which I have never heard of before) especially when TCH domains management service has always been second to none and very professional. Please advise on the procedure to follow (if any) to ensure that my domains are returned to TCH in due course. Thanks in advance for your time. Montty Edit: Worst still, I have now noticed that the renewal was more expensive (by $4.16) Although not a big difference I am not very happy - especially when considering the 2 hours I have lost chasing all this and the nasty feeling of having been stitched: 2 .com domain @ $10.17 2 .net domains @ $15.17 Total (USD): $50.68 Edit 2: Login is now possible again via the TCH page.
  3. Awstats Not Updating Since 08/21

    Like Pablo0713, my stats are stuck to zero since the 22nd - (last update happened on 21 aug 2005 19:06) - Opening a ticket now!!
  4. The same happened to me the other day I went to my cPanel forwarder sections to only find out that they had all vanished... Wonder what could have happened. No big deal in my case, I only have a handfull and could remember them all. For what its worth, although it might only be a coincidenece, this seems to have happen roughly around the same time one of the webmail system was removed from cPanel (don't remember the name)... Could this be the "errant" script mentioned about earlier in the post? Anyhow repaired for me now but I am going to watch it more closely from now on.
  5. So, I Was Teaching My Wife How To Make A Page,

    in line 16 get rid off the colspan="2" parameter. in line 32 change ><td> to ><td width="enter any convenient value in pixel here"> in line 39 cut ><td class="body"> </td> and paste it after Line 36 ><p><a href="#">Link5</a></p></td> And you should have everything back in order. To make it better, after finishing all the modifs above, in line 37 you could replace by another table with a a width of 100%. This table will then be used as your basis structure to handle the body of your page without interfering with your top table (structure table). (I believe this should be working in all major browsers but didn't test it) Hope this help!!
  6. Please Review Tch.

    I have done my little duty as well and with great pleasure
  7. Cable Router And Wireless Pc Card

    Maybe you could have a look at these videos, I am sure you will find a few clues about how to set up your network in them. Hope this help and welcome to the Forum. http://www.wireless-network-tutorial.com/ http://www.wireless-network-tutorial.com/download.htm
  8. Happy Easter

    Here in the UK, tomorow is a bank holiday, the Big Day is on Sunday though. Still it is not too early to wish a Happy Easter and many chocolate eggs to everyone!!
  9. Weird Error 404 Page

    I sure shall remember this one!! Thank you TCH-Steve for underlining the fact - Very helpfull indeed!! Actually, for the sake of learning, and for everyone which like me might have been through the "Default error page loss", I would love to know if this problem could have been sorted by myself (being on a shared server) and if so how? Again thank you to everyone
  10. Weird Error 404 Page

    A good night sleep always helps Please accept my apologies for my somewhat lousy explanation if this was the case Everything is now back to normal Although, to come back on Bill's comment, I would like to highlight this. As you are aware, I am not on tech support every and each time I have a tiny problem, I normally try to deal with them myself (as long as they are within my reach or accessible to me). This being said, while submitting my ticket and before that ticket reached the tech, a FAQ page with answers to common problems appeared, on this page a section explaining how to modify the .htaccess to redirect to custom error page was present, I read it but decided to go ahead with the ticket as this wasn’t the answer I was looking for (if that had been the case, trust me I would have acted accordingly and not bothered to disturb tech support which I believe had probably more important issues to deal with) After a few minutes Abdul came back to me with supposedly the problem sorted out and like you I thought wow as usual those guys are so efficient and quick… Amazing!! Although after trying and checking that everything was back as before, it wasn’t and the tech had done exactly what was suggested in the FAQ… Lets face it, I am far to be a guru but as I was insisting about this problem claiming that his change(s) weren’t what I was looking for (confirmed by comparing my.htaccess and Public_html backup), maybe at this point Abdul should have taken my “badly explained” point into consideration and try to look deeper into it instead of slamming the door in my face (by closing the ticket) which I thought, was a bit off!! Anyhow no harm done, I will try next time to be a bit more thorough in my explanations!! Thank you to all the people involved for their patience & dedication in trying to sort out this tiny problem especially to TCH_RobertM for his extreme courtesy and extreme attention as well as to Head Guru for taking the matter into his hands to make sure their customer is happy and I am!!
  11. Weird Error 404 Page

    Hello TCH RobertM, Thank you very much for your reply, I have now submited a ticket and one of the tech slaped a quick solution back at me which is working but do not seem to be working the same way as before and certainly do not suit my requirements specialy when he suggested that, to make it work properly, I should design my own error pages. I have now a blank page with the message "Wrong Page" in it. And closed the ticket I must admit that I am bit disapointed here... as I have been highlighthing to this technician , it feels a bit odd that after beeing with TCH for more than a year I never had to do anything about Error pages, when a link failed the visitor was sent to a default error page (i.e.h**p://www.oscommerce.info/o) explaining the situation.. Where are these gone? Also the technician has actually modified my public_html .htaccess by adding: ErrorDocument 404 http://www.aticka.com/404.html to it and created a 404.html in the Public_html folder. Ok fair enough but after checking the same .htaccess file from my full backup (made the day before the crash) I can't see such a thing as redirect to 404 pages or any redirect to error pages for that matter and the same apply to the 404.html page he created which do not exist in this level either in my backup. Does this also means that I will need to create a new page for every other errors? This must be a joke!! I have reopen the ticket explaining the situation in great detail... But until now I haven't had a reply... I believe that you are busy and also understand that this matter has no extreme urgency... Still I would be gratefull if this little problem could be looked into it when it is more convenient to allow the return of the default error pages without the hurddle of having to create new one from scratch and also without having to add anything into the .htaccess to redirect to them. -Unless I am proved wrong, it was not needed before it shouldn't be needed now- Really I am sorry for the rant but this time I feel that tech support didn't live up to expectation and trust that we will find a very fine solution soon to sort this problem out. Thank you again.
  12. Hello, I am not sure this is the right forum to post this, please move it accordingly and accept my apologies for the trouble. Since the HD crash on S40 the other day the normal error 404 page has now being replaced by the following page when linking to a non existing page or clicking on a broken link: http://server40.totalchoicehosting.com/404.shtml The page displays a cPanel maintenance message on a cPanel colored page: I find really odd that the cPanel Backup maintenance only appears when trying to access a broken link or a non existing page whilst there is no such maintenance announcement when accessing my cPanel page!! Any ideas on how to get back the normal error 404 page? Thanks in advance for your help.
  13. New Lead Moderator

    Wooow cool news!! - Congratulation and all the best Bruce!!
  14. @Don Hehe like you I tend to be very suspicious about this kind of results, although, I must admit that testing it with other big domains didn’t come to my mind - duuuh!! - silly me! On the other hand, I found these results interesting as they could maybe help highlight possible tiny issues on TCH side of things (I am thinking about Warnings 1,2,4 & 5). Of course, I am not implying that there are problems within TCH settings. @Rob No worries, I know that a few big changes have landed on your professional life and that you are extremely busy taking over your new appointment – Such a great news – Congrats again I look forward for more regarding what to do about the SPF record thinggy... If ever it is necessary to do something about it of course. No rush though Anyhow once more time, TQ to both of you for your input and piece of mind
  15. Huuum not much activities on this one... Anyhow regarding SPF (Warning 6) and for those like me which are totally baffled by all these (anti or not) Spam headackes and regulations, I found a few interesting pages including a great thread on this forum: An introduction to SPF What is this SPF record thing? HOWTO - Define an SPF Record Now regarding the huge silence on warnings 1,2,4,5 for my domain, is it correct to assume that they are no matter of concerns? TQ again
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