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TCH-Dick

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  1. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between March 8 - March 19. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: burt.tchmachines.com new hostname :: eagle.tchmachines.com All IPs will be migrated to new server. New IP: 208.76.80.20 As always our technical support team will be online to attend your queries. Migration Completed
  2. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between March 8 - March 19. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: bluejays.tchmachines.com new hostname :: boyne.tchmachines.com All IPs will be migrated to new server. New Main IP: 208.76.80.22 As always our technical support team will be online to attend your queries.
  3. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between March 8 - March 19. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: birch.tchmachines.com new hostname :: fawn.tchmachines.com All IPs will be migrated to new server. New IP: 198.38.77.165 As always our technical support team will be online to attend your queries. Migration Completed
  4. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between March 8 - March 19. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: alcona.tchmachines.com new hostname :: baldwin.tchmachines.com All IPs will be migrated to new server. New Main IP: 208.76.80.21 As always our technical support team will be online to attend your queries. Migration Completed
  5. I am sorry that no one has responded to you yet. This is a known issue with cPanel that we are trying to have addressed for some time now. Until then I have manually set the option for each of your domain/subdomains and it is working as intended. NOTE: If you toggle any these options off, you will not be able toggle them back until this is fixed.
  6. Happy New Year
  7. We have taken this server (higgins.tchmachines.com) down for an emergency disk maintenance. We will update this forum post when the server is back online and all services restored. We thank you for your patience and apologize for any inconvenience.
  8. The issue you are experiencing is due to the content hosted by the previous owner of that domain. I recommend starting with the following two actions to clean things up. 1. Submit this form to suggest the appropriate category. https://sitereview.bluecoat.com/#/lookup-result/trinitystoybox.com 2. Sign up for Google and Bing webmaster accounts. This will let you better track what those search engines are doing and allow you access to the removal tools at https://www.google.com/webmasters/tools/removals and https://www.bing.com/webmaster/tools/content-removal
  9. Migration Complete! If you encounter any problem with your account after this migration, please contact support immediately.
  10. As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between December 30 - January 3. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you will need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: verdant.tchmachines.com new hostname :: verdant.tchmachines.com *no change old ip :: 208.76.82.13 new ip :: 208.76.82.30 As always our technical support team will be online to attend your queries.
  11. We have a planned upstream service outage scheduled for tomorrow morning, April 05, 2019, at our DC3 location. The maintenance window is between the hours of 00:00-06:00 EDT (12am-6am), with an expected down time of 10 minutes or less. This outage will impact several Internal TCH servers and a few VPS servers that have IP addresses starting with 192 or 198. Thank you for you understanding and support.
  12. I hate to over simplify things, but in this case it seems appropriate due to the scope. When you combine the hardware affected by Meltdown And Spectre together, everyone is affected in some manner, which includes us. Regarding our shared/reseller hosting servers, we begin patching these servers as soon a Centos released the updates. We have yet to see any decrease in performance and are still testing and monitoring.
  13. Did you create your database yet? Those two fields should be your database user and password that you set when creating the database. If you are unsure, feel free to open a ticket to our desk at https://support.totalchoicehosting.com and one of our techs will assist. There is also the Softaculous Auto Installer in cPanel, which will do the install for you.
  14. Hi John, I could see that permissions on that directory were set to 750. I have now changed them to 755 and the directory appears to be loading fine. Please check it out and let us know if the issue continues.
  15. Edward, This should not affect access to your site, however, you should update your WordPress install to be safe.
  16. The only date we can guarantee would be the "Security Support Until" date, however, 6 months beyond that is a safe assumption. We typically support versions beyond the EOL date and review for changes as needed. As long as a version does not prevent or interfere with our ability to maintain our servers, we will do our best to support it as long as possible.
  17. Per our recent announcement, this server will be receiving planned PHP upgrades this month. The exact date/time for the upgrades will be announced here at least 24 hours in advance and this thread will be updated as we progress. The default version will be PHP 5.6 for all customers that dont currently have a specific version set. We recommend clients keep their scripts up to date and review them for compatibility. Incompatibilities between PHP versions can be found via the URLs below: http://php.net/manual/en/migration54.php http://php.net/manual/en/migration55.php http://php.net/manual/en/migration56.php http://php.net/manual/en/migration70.php Please note that the deprecated PHP version 5.3 will be removed entirely. We thank you for choosing TotalChoice and our technical support team will be online to address any questions or concerns.
  18. Per our recent announcement, this server will be receiving planned PHP upgrades this month. The exact date/time for the upgrades will be announced here at least 24 hours in advance and this thread will be updated as we progress. The default version will be PHP 5.6 for all customers that dont currently have a specific version set. We recommend clients keep their scripts up to date and review them for compatibility. Incompatibilities between PHP versions can be found via the URLs below: http://php.net/manual/en/migration54.php http://php.net/manual/en/migration55.php http://php.net/manual/en/migration56.php http://php.net/manual/en/migration70.php Please note that the deprecated PHP version 5.3 will be removed entirely. We thank you for choosing TotalChoice and our technical support team will be online to address any questions or concerns.
  19. Per our recent announcement, this server will be receiving planned PHP upgrades this month. The exact date/time for the upgrades will be announced here at least 24 hours in advance and this thread will be updated as we progress. The default version will be PHP 5.6 for all customers that dont currently have a specific version set. We recommend clients keep their scripts up to date and review them for compatibility. Incompatibilities between PHP versions can be found via the URLs below: http://php.net/manual/en/migration54.php http://php.net/manual/en/migration55.php http://php.net/manual/en/migration56.php http://php.net/manual/en/migration70.php Please note that the deprecated PHP version 5.3 will be removed entirely. We thank you for choosing TotalChoice and our technical support team will be online to address any questions or concerns.
  20. Per our recent announcement, this server will be receiving planned PHP upgrades this month. The exact date/time for the upgrades will be announced here at least 24 hours in advance and this thread will be updated as we progress. The default version will be PHP 5.6 for all customers that dont currently have a specific version set. We recommend clients keep their scripts up to date and review them for compatibility. Incompatibilities between PHP versions can be found via the URLs below: http://php.net/manual/en/migration54.php http://php.net/manual/en/migration55.php http://php.net/manual/en/migration56.php http://php.net/manual/en/migration70.php Please note that the deprecated PHP version 5.3 will be removed entirely. We thank you for choosing TotalChoice and our technical support team will be online to address any questions or concerns.
  21. Per our recent announcement, this server will be receiving planned PHP upgrades this month. The exact date/time for the upgrades will be announced here at least 24 hours in advance and this thread will be updated as we progress. The default version will be PHP 5.6 for all customers that dont currently have a specific version set. We recommend clients keep their scripts up to date and review them for compatibility. Incompatibilities between PHP versions can be found via the URLs below: http://php.net/manual/en/migration54.php http://php.net/manual/en/migration55.php http://php.net/manual/en/migration56.php http://php.net/manual/en/migration70.php Please note that the deprecated PHP version 5.3 will be removed entirely. We thank you for choosing TotalChoice and our technical support team will be online to address any questions or concerns.
  22. Per our recent announcement, this server will be receiving planned PHP upgrades this month. The exact date/time for the upgrades will be announced here at least 24 hours in advance and this thread will be updated as we progress. The default version will be PHP 5.6 for all customers that dont currently have a specific version set. We recommend clients keep their scripts up to date and review them for compatibility. Incompatibilities between PHP versions can be found via the URLs below: http://php.net/manual/en/migration54.php http://php.net/manual/en/migration55.php http://php.net/manual/en/migration56.php http://php.net/manual/en/migration70.php Please note that the deprecated PHP version 5.3 will be removed entirely. We thank you for choosing TotalChoice and our technical support team will be online to address any questions or concerns.
  23. Per our recent announcement, this server will be receiving planned PHP upgrades this month. The exact date/time for the upgrades will be announced here at least 24 hours in advance and this thread will be updated as we progress. The default version will be PHP 5.6 for all customers that dont currently have a specific version set. We recommend clients keep their scripts up to date and review them for compatibility. Incompatibilities between PHP versions can be found via the URLs below: http://php.net/manual/en/migration54.php http://php.net/manual/en/migration55.php http://php.net/manual/en/migration56.php http://php.net/manual/en/migration70.php Please note that the deprecated PHP version 5.3 will be removed entirely. We thank you for choosing TotalChoice and our technical support team will be online to address any questions or concerns.
  24. Per our recent announcement, this server will be receiving planned PHP upgrades this month. The exact date/time for the upgrades will be announced here at least 24 hours in advance and this thread will be updated as we progress. The default version will be PHP 5.6 for all customers that dont currently have a specific version set. We recommend clients keep their scripts up to date and review them for compatibility. Incompatibilities between PHP versions can be found via the URLs below: http://php.net/manual/en/migration54.php http://php.net/manual/en/migration55.php http://php.net/manual/en/migration56.php http://php.net/manual/en/migration70.php Please note that the deprecated PHP version 5.3 will be removed entirely. We thank you for choosing TotalChoice and our technical support team will be online to address any questions or concerns.
  25. Per our recent announcement, this server will be receiving planned PHP upgrades this month. The exact date/time for the upgrades will be announced here at least 24 hours in advance and this thread will be updated as we progress. The default version will be PHP 5.6 for all customers that dont currently have a specific version set. We recommend clients keep their scripts up to date and review them for compatibility. Incompatibilities between PHP versions can be found via the URLs below: http://php.net/manual/en/migration54.php http://php.net/manual/en/migration55.php http://php.net/manual/en/migration56.php http://php.net/manual/en/migration70.php Please note that the deprecated PHP version 5.3 will be removed entirely. We thank you for choosing TotalChoice and our technical support team will be online to address any questions or concerns.
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