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Everything posted by TCH-Bala

  1. We have been fighting a large scale DDOS on the server for the past few hours. Our network team has been working behind the scene within our NOC, so far we have been able to mitigate the attack with varying degree of success as the volume and nature vector of the attack keeps changing as soon as the blocks start to work. Considering the affect this is having on our client base, we are offering clients on bluejays an option to move to a new server upon reqeust. We will be taking care of the transfer of all your files, the site will start to work immediately from the new server if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you will need to update the IP to the one we will be providing you via the ticket that you need to open for the server move. Requesting your patience while we work on this issue. Thank you for your understanding.
  2. I have checked the ticket system and was not able to see any issues in submitting one. I would appreciate if you can contact us via Live Chat, irc or instant messenger if you see it again so that we can see what is going on.
  3. TCH-Bala


    Please open a ticket to our support department, our techs will check it out and get back to you
  4. We have replied to the ticket opened on our help desk for the same issue. Please check it out.
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