stefano55

Now we can open both site and totalchoice pages. I talk with other people and toady this happen also with some other few sites (users based in Italy). A network failure? Anyway now everything is OK, even if I would appreciate any comments from somebody more informed than me on network operation

Hi, I know this is not the helpdesk, however part of the problem is that I can not access the helpdesk page. Actually I was informed that our site (hosted on Tigers) apparently can not be accessed (no error message, only message that address was not configured for web or something like this). I checked my personal email (not hosted on TCH) were I should receive any comunication from TCH and found nothing, so decided to open a ticket and I found that I can not open any page (contact, helpdesk, etc) of www.totalchoicehosting while, for instance, I could open this forum page (that has a different address) and any other sites. Any suggestion from other users? Thank you Stefano

While our site is online and apparently without problem we still can not access cpanel. Is it "normal" (i.e. you are still working on and this is a problem common to many sites) or should we update our ticket? Our site is on Arlington

Our site, on Arlington server, is back online, however we cannot access cpanel. System do not recognize username and psw