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About dorich

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    Fremont, CA
  1. If I want to delete a subdomain is it sufficient to simply delete the subdomain folder from the server or are there some other tasks required? Thanks.
  2. Problem Statement: I have a number of email accounts associated with one of my domains. One of the accounts is an address that is used as the default address. The problem is that when I look at Horde I don't see a folder for this account and two other accounts have no folder. These three accounts are essentially spam catchers and the emails in them are not directed to my local client so I rarely look at them. I rec'd a message saying the mailbox was full but could not find a folder containing the emails. Shouldn't I see a folder for each email account associated with the domain? I
  3. Hi Dick: Thx for your response. Yes, I already went through that article before I posted. I had already exhausted the suggestions other than server side caching.
  4. I'm finding that changes I make to my Wordpress templates take a very long time to percolate through to the page rendered in the browser and I wondered if there is anything in the TCH setup that effects this. My workflow starts with making changes in Eclipse and saving them to the server. I made an independent check of the template file on the server by downloading the file via CyberDuck and the downloaded file shows that the change I made has been saved to the server side template file. I reloaded the browser - no change Cleared the browser cache - no change Went to a different bro
  5. Does TCH make a backup of customers sites or is that a customer responsibility? if the latter - are there automated ways of implementing a backup? Thanks.
  6. Thanks so much for your response, I appreciate you helping me fill in my knowledge gaps. This problem appears to have been caused by my inconsistent use of the url format. The blog is in a subdomain but I set up the the blog with the url in the format www . example . com / subdomain instead of subdomain . example . com For the most part I make links using the www format but occasionally I've used the subdomain format. I discovered that consistently using the subdomain format appears to solve the problem.
  7. Request: I need some help understanding how to trouble shoot the following problem. Symptoms: I load a feedback form with each page of my blog, the form is loaded using Javascript. However, on the home page the first time you visit the SITE the form will not load. HOWEVER, if you enter the site by going to a different page then the form loads and if you then return to the home page, using the menu, the form loads as expected. So this condition occurs on entry to the site and, as far as I can detect, only occurs on the home page. Using firebug I see a reported internal error 500. After s
  8. background: I want to collect information on browser and OS from page viewers. It seems the way to do this is to use the "get_browser" function in php. However, to get the full array of data it appears that the php.ini file has to edited to point to a browscap.ini file. I've successfully done this on my development setup using a local MAMP installation. My production version will be on a Wordpress site hosted on TC. My Question If I use the "get_browser" function in a php script for the production version will the array attribute work because the php.ini file points to the b
  9. I'm submitting a site map to google using a Wordpress plugin. The site map is being rejected for two errors. One is undefined and the other gives a reference to html error 500 I don't know what this means but research on html error 500 suggests that it’s a problem on the server side. Is this likely to be something concerned with TCH or is it likely to relate to the Wordpress files on the site. The site involved is a subdomain running Wordpress 3.0.1 Thanks
  10. @ TCH - Bruce Thanks for your response. My apologies but I miscommunicated. My question is not about accessing the subdomain - at least I don't think it is. My question is: "do I have the correct code for redirecting" The reason is that google is "suggesting" that a user define a "preferred URL" so that when google crawls the site they (google) don't repeat the content for different versions of what is essentially the same domain. In my case a bad result would be that google crawls the site for tools/example.com and then crawls it as example.com/tools. For root domain
  11. Since google only offers their "preferred url" feature on a root domains they suggest that you do a 301 redirect in the .htaccess file to handle the preferred domain. I've searched around and can't find a tutorial that deals specifically with only redirecting for a subdomain, most examples seem to focus on just handling URLs at the root level. In my case my preferred url will be http://tools.example.com I assume therefore that I have to redirect http://www.example.com/tools to the preferred url? Searching the web suggests the following code is close to what I want: >Op
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