Request: I need some help understanding how to trouble shoot the following problem.
Using firebug I see a reported internal error 500. After some researching I found that I needed to look in the server error log so I went to the C-panel and reviewed the log. If I load the home page to create the error again there is no mention of it in the server error log (I assume I'm looking in the right place, in the C panel under Logs?).
Should the '500' error show in the error log
If '500' errors should be in the log what is the reason mine is not appearing
Any suggestions on how to troubleshoot this type of problem.
I suspect that the problem is that the file containing the form is not being found for the home page on the initial request. However, I'm baffled as to how this could occur. Since the form is loaded via a script the same process is used for every page so how could one page cause the file to be not found. If the form never loaded on the home page that might give some clue but once its loaded on another page then it will load on the home page.
I don't believe that this is a scripting problem per se but this still seemed to be the best place to ask the question.
I'd appreciate any answers to my questions above and any guidance on how I might troubleshoot to find the source of my problem.