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knucklehead

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    Cpanel

    in CPanel and Site Maintenance

    Posted

    Guys -

     

    If your going to leave posts that require help at least give me some room to work with here.

     

    Server?

     

    Domain?

     

    Username?

     

    I think your both on server21, which was rebooted due to it dropping connections right at around the time you posted this.

     

    Please update this with more info.

     

    Thanks

    One Subdomain Sparadically Not Working

    in CPanel and Site Maintenance

    Posted

    I posted at 11:07am that it is working and it is now 12:20pm and it is still working.

     

    If the subdomain will work for some and not others, it eliminates TCH as the problem. Do a tracert to the subdomain and see where it's getting dropped.

    Lianna hits it right on the money.

     

    If one user can see it but not another how can you assume its our server.

     

    Our server is either working or its not.

     

    This sounds like one of two things.

     

    Routing Issue

     

    Lame DNS lookups on the ISP end.

    One Subdomain Sparadically Not Working

    in CPanel and Site Maintenance

    Posted

    Ok slow down Mr. Adventureran.

     

    I just tried your subdomain from three connections, ran tracerts from three connections and they are all locating and displaying your subdomain just fine.

     

    Here are the results of my testing. Afterwards I come to the conclusion that this is NOT on our end.

     

    Server: DNS server ns4.coastlandtech.com

     

    aaron.ransplace.com internet address = 66.246.85.77

    ransplace.com nameserver = ns1.totalchoicehosting.com

    ransplace.com nameserver = ns2.totalchoicehosting.com

    ns1.totalchoicehosting.com internet address = 64.246.50.105

    ns2.totalchoicehosting.com internet address = 65.254.32.122

     

     

    -----------------------------------

     

    Server: DNS server ns4.coastlandtech.com

     

    Non-authoritative answer:

    ransplace.com nameserver = ns1.totalchoicehosting.com

    ransplace.com nameserver = ns2.totalchoicehosting.com

    ransplace.com

    origin = ns1.totalchoicehosting.com

    serial = 1051321856

    refresh = 28800 (8H)

    retry = 7200 (2H)

    expire = 3600000 (5w6d16h)

    minimum ttl = 86400 (1D)

     

    Authoritative answers can be found from:

    ransplace.com nameserver = ns1.totalchoicehosting.com

    ransplace.com nameserver = ns2.totalchoicehosting.com

    ns1.totalchoicehosting.com internet address = 64.246.50.105

    ns2.totalchoicehosting.com internet address = 65.254.32.122

     

    -------------------------------

     

    Also - I ran digs on your subdomain and they were all fine.

     

    The only thing I see that you have done wrong, is when your account was upgraded to reseller you didnt change the Nameservers. This might effect this issue, but I doubt it.

     

    You should update your Nameservers to

    NS1.TOTALCHOICEHOSTING.COM and NS2.TOTALCHOICEHOSTING.COM

     

    Further please provide more detailed information. It helps me trace down problems.

    Automated Cpanel Login

    in Scripting Talk

    Posted

    This is a nifty little automated cPanel login script.

     

    KW - Maybe you can throw this on the Help Page home page, talk with bill or just do it.

     

    --------------------------------------

     

     

    <title>Cpanel Remote Login.</title>

    <script type=text/javascript>

     

    function cp_go( the_form ) {

     

    if ( !the_form.username.value || !the_form.password.value ) { return; }

     

    location = 'http://'+the_form.username.value+':'+the_form.password.value+'@'+the_form.server[the_form.server.selectedIndex].value+':2082/';

     

    }

     

    </SCRIPT>

     

    <FORM name=cplogin>

    CPANEL LOGIN SCRIPT<br>

    <br>

    <TABLE align="left" cellPadding=0 cellSpacing=0 class=main_table>

    <TBODY>

    <TR>

    <TD class=left_table width="143"><font face="Arial, Helvetica, sans-serif">Select

    your server: </font></TD>

    <TD class=right_table width="130">

    <SELECT class=input_field name=server>

    <option value="server23.totalchoicehosting.com">Server23</option>

    <option value="server4.totalchoicehosting.com">Server4</option>

    <option value="server5.totalchoicehosting.com">Server5</option>

    <option value="server6.totalchoicehosting.com">Server6</option>

    <option value="server8.totalchoicehosting.com">Server8</option>

    <option value="server10.totalchoicehosting.com">Server10</option>

    <option value="server11.totalchoicehosting.com">Server11</option>

    <option value="server12.totalchoicehosting.com">Server12</option>

    <option value="server14.totalchoicehosting.com">Server14</option>

    <option value="server15.totalchoicehosting.com">Server15</option>

    <option value="server17.totalchoicehosting.com">Server17</option>

    <option value="server16.totalchoicehosting.com">Server16</option>

    <option value="server18.totalchoicehosting.com">Server18</option>

    <option value="server19.totalchoicehosting.com">Server19</option>

    <option value="server20.totalchoicehosting.com">Server20</option>

    <option value="server21.totalchoicehosting.com">Server21</option>

    <option value="server22.totalchoicehosting.com">Server22</option>

    <option value="server23.totalchoicehosting.com">Server23</option>

    <option value="server24.totalchoicehosting.com">Server24</option>

    </SELECT>

    </TD>

    </TR>

    <TR>

    <TD class=left_table width="143"><font face="Arial, Helvetica, sans-serif">Username:

    </font></TD>

    <TD width="130">

    <INPUT class=input_field name=username>

    </TD>

    </TR>

    <TR>

    <TD class=left_table width="143"><font face="Arial, Helvetica, sans-serif">Password:

    </font></TD>

    <TD width="130">

    <INPUT class=input_field type=password name=password>

    </TD>

    </TR>

    <TR>

    <TD colSpan=2>

    <INPUT class=login_but onclick=cp_go(this.form) type=button value=Login>

    </TD>

    </TR>

    </TBODY>

    </TABLE>

    </FORM>

    <p><br>

    <br>

    </p>

    <p> </p>

    <p> </p>

    <p>  </p>

    </BODY>

    <!-- InstanceEnd --></HTML>

    I Need A Dedicated Ip

    in Pre-Sales Questions

    Posted

    We follow ARIN (arin.net) guidelines.

     

    The only sites that will be sold dedicated IP's are -

     

    Reseller accounts that use Private Name Servers

    SSL Sites

    Anon FTP Sites (Dedicated Server's Only)

     

    That is it.

     

    We will NOT issue dedicated IP's under any other circumstances.

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