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Spam And Virus Protection Now Available!


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#1 Head Guru

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Posted 06 February 2016 - 10:22 AM

Dear TCH Family,

 

If you have a shared hosting account with us please be aware of the following announcement.  This offer only applies to TCH clients and is not available as a stand alone product.

TotalChoice now offers enterprise class Spam & Virus Protection for your email accounts. Our Spam & Virus Protection is built on TotalChoice’s Infrastructure and has the reliability and up time that you’ve come to know from TotalChoice.

 

For the low price of $1.95 per month you can protect a single domain and all its email accounts from spyware, junk mail, spam mail, phishing attacks, viruses and much more. This service covers one domain and unlimited email accounts and of course unlimited email.

 

If you would like to add this feature to your hosting account simply login to our client central area located at https://billing.tota...icehosting.com/ and look for the add new services button on the left page and from there click add on services.

 

Who would have believed it could be this inexpensive and easy to clean your inbox and keep those nasty viruses out of way.

 

Thank you for your business and happy hosting.

 


Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

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MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#2 Head Guru

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Posted 06 February 2016 - 06:30 PM

The response to our announcement of this new product has been amazing.  Thank you to all that are ordering.  We are all so excited.

 

Due to the overwhelming response, our Billing Server has been a little overwhelmed.  It is responding a tad slower than normal and we are keeping a constant eye on it.

 

Thank you so much for your support.


Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#3 bigfuz

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Posted 08 February 2016 - 08:20 AM

How is this Spam control different from the cPanel (SpamAssasin) offering, and is it configurable once added?  Where would you access it from?



#4 Head Guru

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Posted 08 February 2016 - 01:50 PM

1. How does it work?
We are using proprietary technology and software.

 

2. What exactly does it offer to do?
Controls the amount of spam and virus emails into your inbox using over 10 different techniques.

 

3. How good is it? In other words does it work?
It has a 99.5% effective rate.

 

4. How is this different from spam assasin?
Spam Assassin with cPanel relies on only a Bayesian Filter whilst the new service uses over 10 methods to combat spam and virus email.

 

5. How do I control it

You will receive a daily quarantine report.  From there you can delivery, whitelist or delete any emails from your quarantine list. You will also have access to a control panel to control certain settings and view your spam quarantine at any time.


Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#5 rusto

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Posted 09 February 2016 - 04:41 PM

Will the quarantined emails be viewable in an IMAP folder via a regular email client (Apple Mail.app, Thunderbird, Outlook, etc)?



#6 Head Guru

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Posted 09 February 2016 - 04:43 PM

Will the quarantined emails be viewable in an IMAP folder via a regular email client (Apple Mail.app, Thunderbird, Outlook, etc)?

The system does not tag spam email and send it through, it keeps it in a quarantine.  The quarantine is available online to review at any time.


Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#7 henry

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Posted 14 February 2016 - 11:38 AM

Is the Quarantine similar to Junk Mail in Outlook:

How cumbersome is it to check quarantine to catch mistakes?



#8 Head Guru

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Posted 18 February 2016 - 01:46 PM

Henry drop me a email and I would be more than happy to hook you up with a free trial.

 

You have access to your quarantine with the click of a button and if your using outlook there is a plugin that you can use along side it.


Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#9 DWD

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Posted 07 March 2016 - 10:58 AM

You have access to your quarantine with the click of a button and if your using outlook there is a plugin that you can use along side it.

 

Signed up, now wife isn't getting email relating to kid's school, scouts, PTA, etc. Went to nospam.totalchoicehosting.com and did the lost password option but neither of us ever received a password reset email. Tried a gmail address associated with TCH and at least it recognized this was not an email address associated with the spam filter.

 

Where is the "button" you speak of and all the quarantined emails? In the nospam.TCH site? I'm sure its all no-brainer simply, but right now the wife and I just can't figure it out...and I'm catching flack from my better half.

 

Thanks in advance for your assistance.


This support forum is the reason I'm a TCH customer!
www.DanzFamily.com

#10 DWD

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Posted 07 March 2016 - 11:43 AM

I replied to the original setup email from TCH and requested assistance. Tina responded immediately and fixed the problem with the nospam.TCH password reset email no getting through.

 

TCH support is the reason I remain a customer!!!


This support forum is the reason I'm a TCH customer!
www.DanzFamily.com

#11 mddoran

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Posted 28 March 2016 - 03:10 PM

I signed up and originally received a Spam Quarantine Report for all the emails addresses through the domain. Now I never receive a report although I have set it to send me daily reports? Worst yet the only quarantine I can reach is the primary email account none of the others show up anywhere in the No Spam interface?

 

can this be corrected?

 

Thanks

Mark



#12 TCH-Bala

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Posted 29 March 2016 - 06:59 PM

Each email account under your domain has a separate login. Please go to http://nospam.totalchoicehosting.com/, click on the Forgot Password link and give the email account on the next window.


Balakrishnan
Manager - Technical Support
TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com

TCH Help Desk .. || .. TCH Blog

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#13 richardmum

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Posted 11 June 2016 - 08:05 AM


5. How do I control it

You will receive a daily quarantine report.  From there you can delivery, whitelist or delete any emails from your quarantine list. You will also have access to a control panel to control certain settings and view your spam quarantine at any time.

 

I have signed up but do not get quarantine reports.  I'm wondering if I have been missing some emails of late as well? 

 

 



#14 TCH-Bruce

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Posted 11 June 2016 - 07:43 PM

I have signed up but do not get quarantine reports.  I'm wondering if I have been missing some emails of late as well?

 

Each email account under your domain has a separate login. Please go to http://nospam.totalchoicehosting.com/, click on the Forgot Password link and give the email account on the next window.


Bruce Richards
Forum Moderator
TotalChoice Hosting, Inc.
Webhosting by Total Choice Web Hosting - General Support Forum

I am a Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.





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