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Why Tch? I'll Tell You Why.


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#1 Just_Rob

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Posted 26 April 2012 - 03:34 PM

I will be the first to admit that I am not that great with working on websites, there was a time but that's another story. Due to this I sometimes make mistakes that have an impact on my site. "Honestly, officer, I have no idea why I decided to delete everything at the root level and not do anything about it for several weeks." This was pretty much my issue last night. TCH-Tina got me taken care of and didn't even poke fun at me for being a dork.

It's because of this that I am with TCH. I don't have to use support that often, but when I do they are always there for me. Trust me, if they treat ME like I am important I know that they will treat you that way too. I don't even pay enough per month to buy Bill lunch yet my issues are always resolved in a timely manner and if there are any escalated issues they are dealt with quickly.

I've not been here since the ark struck ground because it is inexpensive, I am here because I am treated right.

#2 TCH-Alex

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Posted 26 April 2012 - 04:32 PM

Thank you very much Rob for the kind words ;)

Alex Spaford
Technical Support
TotalChoice Hosting, Inc.
Total Choice Hosting - Helpdesk


#3 TCH-Bruce

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Posted 26 April 2012 - 06:35 PM

Glad they were able to get you back up and running and thanks for the kind words. ;)

Bruce Richards
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Webhosting by Total Choice Web Hosting - General Support Forum

I am a Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.


#4 TCH-Bala

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Posted 28 April 2012 - 08:06 PM

Thank you for the kind words, am happy that my team worked things to your satisfaction.

Nice work Tina. ;)
Balakrishnan
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TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com

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#5 Head Guru

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Posted 01 May 2012 - 07:46 PM

Rob needs to buy me lunch!

Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

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AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#6 TCH-Tina

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Posted 02 May 2012 - 07:48 AM

Thank you for your kind words. Please contact us at any time for any further assistance.
Tina Garrison
Technical Support
TotalChoice Hosting, Inc.
TotalChoice Hosting - Helpdesk




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