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Awstats Access 3.0 Stopped Working?

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#1 tijuanabanana

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Posted 28 March 2012 - 06:10 PM

Hello, we are hosting a website on TCH and have been using the php script recomended here: http://www.totalchoi...tisticspage.htm to access AWSTATS for alost a year now and just a few days/weeks it stopped working.

Could it be a browser update issue?

Any help is very much apreciated..


#2 TCH-Thomas


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Posted 29 March 2012 - 03:12 AM

Welcome to the forum, TijuanaBanana . :)

I have personally never used that Awstats solution, but I can imagine that Awstats itself has changed since that linked solution was written.

Hold on and someone else will probably know whats wrong.
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#3 tijuanabanana

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Posted 29 March 2012 - 12:10 PM

Hello and thank you Thomas,

Yes indeed, it's been a while :)
Hopefully someone has a clue why this is happening.

Will check back later :)

#4 TCH-Bryan


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Posted 30 March 2012 - 12:17 AM

Hi TijuanaBanana :)

Please submit a ticket at https://support.tota...icehosting.com/ and select department as technical and mention the issue to be resolved along with your Cpanel Username and password so that we can investigate it further
Bryan Abraham
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#5 tijuanabanana

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Posted 30 March 2012 - 03:17 PM

Ok, I'll do that.

If this gets resolved I'll share the solution here.


#6 daveulrich

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Posted 25 April 2012 - 09:51 PM

This is also true of "Latest Visitors" functionality. It has been offering no information now for months. I thought it was just down for a short while and would get resolved after a day or two, but it has been at least two months now. I guess it's time to get proactive since they don't seem to be aware of an issue with traffic logs. Which coincided with the cPanel upgrade I might add!

#7 TCH-Bala


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Posted 26 April 2012 - 02:44 AM

I belive both these issues got resolved after it was raised via our helpdesk.
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