Dear TotalChoice Domain Clients,
Like many of you, I awoke to a strange email from a 3rd party that appeared to be a phishing email from another domain registration company. This email appeared to be targeted at all of our domain registration clients. If you did not receive this email you may disregard this communication.
As you may be aware, there are only a few domain registrars that actually handle the registration and renewal of domain names. TotalChoice has contracted with one of the largest registrars to handle our domain business for the past ten years. It appears that this company failed to renew our contract and that resulted in our domain portfolio being placed into a temporary hold status. The email that was sent out was a very large mistake and should have never been sent to our clients.
We have contacted the registrar and our domain portfolio is secure and they are in the process of unlocking it and all will be back to normal very shortly. They are informing us that this should take no longer than 24 hours. Please refrain from logging into the links provided to you in the email that was sent out to you and our regular domain page will be active again in the next 24 hours.
This issue does not effect your web hosting accounts and only is directed at domain registration clients.
I am very sorry for this issue and the stress it may have caused to our domain clients.
Yours in Hosting!
It appears that some our domain clients have been receiving emails from another register of domains in an attempt to steal away our client base. Please be advised that TotalChoice Hosting has been in the hosting and domain business for over 10 years and we have no plans of going anywhere. TotalChoice owns and operates all its own hardware and is a cash based company with zero debt.
We ask that all our domain clients please refrain from clicking on the links in the phishing emails. We are working to determine where and how these emails are being sent out.
Once we determine the cause and have corrected this issue we will again reach out to you and give you a status update.
Thank you for being such a valued client of TCH.
Thank you again for your business and for the trust you place in us!