The error I receive:
[Error (ERROR_PLATFORM_FAILURE) :
in modules/core/classes/GalleryTemplate.class at line 251 (GalleryCoreApi::error)
in modules/core/classes/GalleryTemplate.class at line 180 (GalleryTemplate::_initCompiledTemplateDir)
in main.php at line 486 (GalleryTemplate::fetch)
in main.php at line 94
in main.php at line 83
According to Gallery2's user forums, the solution might with permission settings. Unfortunately, trying to change the directories to the recommended permissions to being prevented...cpanel, FTP and Gallery's own admin pages are all prevented from making the change.
Solution page in Gallery2 forum:
The error I get from my FTP program when attempting the change:
550 Could not change perms on cache: Operation not permitted
Fetch could not set permissions for “cache” because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
Server responded: “Could not change perms on cache: Operation not permitted”)
ftp_cmd/ftp_user: 2,-30000 (state == SETTING_PERMS)
There is some suggestion in other TCH hosting forums that 777 permissions are now forbidden. If this is the case, I am not sure what to do. Without the current installation working, I am hesitant to attempt to upgrade to Gallery3.