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Email Rejections

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#1 artician


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Posted 12 May 2011 - 04:42 PM


Recently a lot of people who email me at my TCH hosted domain are getting bounced emails. I do business though my site, and this is very bad for me. I had spam assassin turned on, which is now off, but the errors being reported seem more like bounced messages, rather than a product of a spam filter.

Here is an example message that one of my contacts received when emailing me (email edited for security, just in case):

Sorry, we were unable to deliver your message to the following address.

Remote host said: 550 in an RBL, see Blocked - see http://www.spamcop.n...?" [RCPT_TO]

--- Below this line is a copy of the message.

My experience with networking is not enough to make heads or tails of that. I really need reliable email. Any help is appreciated!

#2 TCH-Alex


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Posted 12 May 2011 - 05:59 PM

This is because the senders IP has been blacklisted at SpamCop, but not an issue with your mail server.

In the given example, the IP blocked at SpamCop and you can have a look at http://www.spamcop.n...p= for the reason why that IP blocked.

Alex Spaford
Technical Support
TotalChoice Hosting, Inc.
Total Choice Hosting - Helpdesk

#3 artician


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Posted 14 May 2011 - 02:22 AM

So odd. I had never encountered spamcop before this. Thank you for the reply!

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