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Dos Attack


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#1 Head Guru

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Posted 26 January 2011 - 06:26 PM

We are currently experiencing a multi gigabyte Denial of Service attack against our infrastructure.

It is being worked on by our entire networking staff and I will post more updates as they become available to me.

Bill Kish

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#2 Head Guru

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Posted 26 January 2011 - 07:13 PM

This has turned into a very large DDoS attack. We are currently seeing 3.0+gbs from this attack.

We are still working to clear this up.

We have things partially restored now, we are waiting for one upstream carrier (XO) to put in a
null route since our link to them is completely saturated with inbound traffic right now.

Updates to follow soon.

Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
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email: bill(at)totalchoicehosting.com

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#3 Head Guru

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Posted 26 January 2011 - 08:51 PM

We are still working on this issue.

Things are getting better slowly.

I will update when there is more to update.

Still waiting on XO to make the requested null routes for us.

Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#4 Head Guru

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Posted 26 January 2011 - 11:01 PM

We have been stable since around 9:50PM EST

I am still monitoring things and if anything else crops up I will post here.

If you have any issues please do let us know.

Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#5 dustyduck

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Posted 27 January 2011 - 01:02 AM

I'm guessing that this would explain the email outages and slow or non-responsive servers earlier. :( Glad that y'all were able to get it worked out so quickly --- appreciate all of your hard work... :D

#6 wmadill

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Posted 27 January 2011 - 01:12 AM

Thanks from us also--appreciate the updates and the work you did in countering the DDoS attack.

Bill

#7 Spinland

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Posted 27 January 2011 - 07:18 AM

Kudos for weathering this thing! :D
"You can't be a real country unless you have a beer and an airline - it helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." -- Frank Zappa

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#8 TCH-Bruce

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Posted 27 January 2011 - 07:49 AM

Welcome to the forums dustyduck :(

Kudos to the TCH Staff for the quick recovery! :D

Bruce Richards
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Webhosting by Total Choice Web Hosting - General Support Forum

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#9 johngb0101

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Posted 27 January 2011 - 09:10 AM

Thanks Bill

Im alive !!

:D

#10 TCH-Mike

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Posted 27 January 2011 - 01:39 PM

Thanks Bill and the rest of TCH for finding this and resolving it lightening fast! :D :(

Hello DustyDuck :D
Mike Ford
Customer Service Manager
TotalChoice Hosting, Inc.

#11 TCH-Thomas

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Posted 27 January 2011 - 03:10 PM

Welcome to the forum, dustyduck. :D

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Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
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#12 StevenTing

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Posted 28 January 2011 - 06:44 PM

So any word on where this Dos attack originated? Or the target?

#13 queenpictoria

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Posted 29 January 2011 - 08:53 AM

We are currently experiencing a multi gigabyte Denial of Service attack against our infrastructure.

It is being worked on by our entire networking staff and I will post more updates as they become available to me.


Dear Sir,

I have tried several times to submit a trouble ticket, and it gets kicked back saying there is an error and to try again.
I am trying to report that my email is gone out of my "Inbox" at "xxxxx".

There are only 6 new emails in the box that arrived overnight.

Please let me know what is going on. Those emails were business communication, and were important. I imagine they are gone.
Is that true?

Thank you,
queenpictoria

Edited by TCH-Carl, 29 January 2011 - 08:49 PM.
removed email account from display

April Lankford, Technical Director
Second Wind Staging
http://www.secondwindstaging.com

#14 TCH-Carl

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Posted 29 January 2011 - 08:51 PM

Please use the link given below to submit the ticket.
https://ssl.totalcho...&departmentid=3

Kindly ensure everything is filled correct and that you use an email account that is valid and working so that we can get back to you.
Carl Noonan
Techical Support Manager
TotalChoice Hosting, Inc.
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#15 kf4zmt

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Posted 02 February 2011 - 05:56 PM

We are currently experiencing a multi gigabyte Denial of Service attack against our infrastructure.

It is being worked on by our entire networking staff and I will post more updates as they become available to me.


My reseller account along with all of my customer's websites are completely inaccessible. The outage began at around 4 pm EST. I have opened a ticket but have not yet received a response. Are we being hit with another DDoS? Some information about the problem would be appreciated.

#16 kf4zmt

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Posted 02 February 2011 - 05:59 PM

My reseller account along with all of my customer's websites are completely inaccessible. The outage began at around 4 pm EST. I have opened a ticket but have not yet received a response. Are we being hit with another DDoS? Some information about the problem would be appreciated.


I just received this response to the ticket I opened:

Alex Spaford
Posted On: 02 Feb 2011 05:47 PM
Hi,

We are currently experiencing a network issue , the Data Center techs are aware of the problem and are currently working on it.

I am sorry but I am not able to provide you an ETA right now.

Please check back after sometime.


Thank you.
Regards,
--
Alex Spaford
Level 2 System Administrator
TotalChoiceHosting LLC.





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