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#1 TCH-Alex

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Posted 24 January 2010 - 03:03 PM

We are aware of the issues with this server and currently working on it.

Please watch this thread for updates. We are sorry for the inconvenience.

Alex Spaford
Technical Support
TotalChoice Hosting, Inc.
Total Choice Hosting - Helpdesk


#2 CarlosM

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Posted 24 January 2010 - 03:16 PM

Thanks for opening this thread, Alex

We will follow your updates here. They will be very useful to manage the situation with customers.

Needless to say that any information about expected time to restore service will be very welcome.

Kind regards,

Carlos Morales
Delos Iberia, S.A.
Carlos Morales
Delos Iberia, S.A.
Madrid - Spain

#3 TCH-Carl

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Posted 24 January 2010 - 05:48 PM

We have replaced the faulty hardware, the server has been powered on. It is currently undergoing disk check.
Carl Noonan
Techical Support Manager
TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com

TCH Help Desk .. || .. TCH Blog

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#4 TCH-Carl

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Posted 24 January 2010 - 06:00 PM

The server is back online and responding to services. We are keeping a tab on it to ensure that everything is in order. If you are still facing issues, please post a ticket to our help desk (link on my signature and on the top menu). We will gladly check it out.
Thank you for your understanding and patience.
Carl Noonan
Techical Support Manager
TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com

TCH Help Desk .. || .. TCH Blog

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#5 CarlosM

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Posted 25 January 2010 - 04:46 AM

Thanks a lot for your fast involvement and resolution !
Carlos Morales
Delos Iberia, S.A.
Madrid - Spain




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