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Well After Many Years With Tch


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#1 flashram

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Posted 17 September 2007 - 08:13 AM

Thanks to TCH especially Bill Kish and Andy Beckett for all the assistance that both have given me over the past few years. Without their help far and above that given by other hosts I have dealt with, I wouldn't have been able to achieve this great leap.

Reason is that I have acquired by a bit of unforeseen circumstances a website and due to the nature of the site it needed to be on a dedicated server for it's potential growth.

I would like to expecially thank Andy Beckett and Dick who have helped to facilitate this dedicated server and the speed that they have been able to do that. Also thanks to Jesse for getting it going quickly after it went online.

Yes as always with things technical (and believe me seeing it on both sides of the fence) things don't always go as planned, but the Staff of TCH surely have a great handle on ways to fix any issues that I have come across and they know what I mean by that.

Tina, Carl, Tom, Viveck, Don, Thomas and all the test of the great team I wish you all the best and a great and continued association in the future.

As a result of this happening, I have been able to highly recommend, not that that was ever an issue with me, the TCH services to someone that asked my advice today regarding a dedicated managed server which will facilitat their business being in a stable environment as well.

All the best and will always have my support and friendship.

:) Big Time in my Book

From an Aussie Friend always Bill from Downunder.


Edited by flashram, 17 September 2007 - 08:17 AM.

Regards

Peter

#2 TCH-Thomas

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Posted 17 September 2007 - 08:17 AM

Thanks for the kind words. :)

P.S... I am sorry that I havenīt responded to your pm yet but the past few days have been a little hectic.

Thomas Jikrantz
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TotalChoice Hosting, Inc.

Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Web Hosting by Total Choice Web Hosting - 24/7 Help Desk


#3 TCH-Carl

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Posted 17 September 2007 - 08:22 AM

Congrats on your new server. !! :)
Thank you for the kind words.
Carl Noonan
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http://www.totalchoicehosting.com

TCH Help Desk .. || .. TCH Blog

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#4 TCH-Bruce

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Posted 17 September 2007 - 08:57 AM

Congrats on the new server! And glad you are happy here. :)

Bruce Richards
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Webhosting by Total Choice Web Hosting - General Support Forum

I am a Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.


#5 TCH-Andy

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Posted 17 September 2007 - 09:26 AM

Thanks for the kind words Peter :)

IT'S great to have you part of the family here :)
Andy Beckett
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#6 flashram

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Posted 17 September 2007 - 04:54 PM

Thanks everyone and I apologise missed a word in the heading should be "Well after many ......"

And I missed Terri not because I meant to but trying to remember everyone that works for TCH etc and the past week getting all this going has been a bit of a blur.

No worries Thomas when you can would be great, different time zones etc, and things keeping everyone busy as well, I totally understand.
Regards

Peter

#7 TCH-Don

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Posted 17 September 2007 - 07:49 PM

Whoopee your own playground :thumbup1:

I am happy for you my friend.
We are always here for our family.

#8 wickerby

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Posted 30 September 2007 - 02:05 PM

Whoopee your own playground :thumbup:

I am happy for you my friend.
We are always here for our family.


I just joined the forum to learn but first of all to say how please I have been since signing on with you three years ago. I have a monitor on my uptime and it is almost always 100% each month and when it is not, it is very small. Two questions:

1) Do you have an internal alert when a site goes down or one that alerts me?
2) My only problems were last year when there were a series of hijacks and other instrusions when took me down for a while. Again, the only way I or my webmaster notices this is by checking the page, which is ok but do you all consider this outside of your job?

#9 TCH-Bruce

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Posted 30 September 2007 - 02:30 PM

Welcome to the forums wickerby :thumbup:

I know the techs are alerted automatically when a shared server goes down and on fully managed dedicated servers. Not sure how it works on the unmanaged servers.

Bruce Richards
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Webhosting by Total Choice Web Hosting - General Support Forum

I am a Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.


#10 TCH-Thomas

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Posted 30 September 2007 - 03:31 PM

Welcome to the forum, wickerby. :thumbup:

Thomas Jikrantz
Forum Moderator
TotalChoice Hosting, Inc.

Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Web Hosting by Total Choice Web Hosting - 24/7 Help Desk


#11 TCH-Andy

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Posted 30 September 2007 - 04:10 PM

Welcome to the forums wickerby :thumbup:

1) Do you have an internal alert when a site goes down or one that alerts me?

As Bruce says, the managers and lead techs get a pager alert whenever there is a server alert ( it means we work very hard to make sure there are none - I for one don't like pager alerts in the middle of the night :) ). For a managed server, we can email alerts to you if you like. We generally don't for unmanaged servers, but if anyone wanted us to - please open a ticket and I'm sure we can come to an arrangement.

For shared accounts, we don't monitor individual accounts.

2) My only problems were last year when there were a series of hijacks and other instrusions when took me down for a while. Again, the only way I or my webmaster notices this is by checking the page, which is ok but do you all consider this outside of your job?

We don't routinely monitor all pages, but of course we do take action ( notify the owner and work with them to correct it ) if we do notice, or are informed, of a hacked account.
Andy Beckett
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Part of the TCH family since the beginnings of time.

#12 reNkai

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Posted 26 March 2009 - 07:11 AM

With TCH, I look forward to the day when I'll be moving to a dedicated server. Were I with a lesser host I would be dreading the process.

TCH Rocks! :)
My name is Eric and I am a Freelance Web Developer.




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