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How To Retrieve Deleted Email?

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#1 accidntltourist


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Posted 31 May 2016 - 02:52 PM

I did a lot of forum searching and couldn't find an answer.

If there was a forum dedicated to email issues - I'd post there.


How do I access email that I've deleted from my local email client (Thunderbird, linux)?


My impression is that such deleted email should still be available on my server.


I'm using imap.

Thunderbird was set to never delete.


I tried checking with webmail clients such a cube and squirrel, but they show the same empty trash box and the inbox only contains current undeleted email.  


thank you

#2 TCH-Alex


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Posted 01 June 2016 - 07:03 AM

If you deleted the mail from your mail client when using imap protocol, the email should be deleted from the server too. There is no question on that. However, if you deleted those mail within one week, we can try to restore the mail folders from the backup server. To check the availability of the backup, please submit a ticket to the helpdesk.

Alex Spaford
Technical Support
TotalChoice Hosting, Inc.
Total Choice Hosting - Helpdesk

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