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Head Guru

Member Since 15 Oct 2002
Offline Last Active Yesterday, 06:11 PM

Posts I've Made

In Topic: Inconsistent Subdomain Inavailability

07 September 2017 - 08:12 AM

Agree with Marshal..  These normally end up being a local DNS issue or Firewall Block on our end.


Drop us a ticket and of course if you want to speak to any of us directly you can contact us at any time.

In Topic: Adding New Email Account Through Control Panel

22 June 2017 - 02:54 PM

You can always access your cpanel account thru the servers https page.


Like this ::




Then just enter your cpanel username and password.

In Topic: Support Page Won't Load--Questions Re: Php Upgrade

02 May 2017 - 07:49 AM

You caught us doing a quick server swap.  The Support site was relocated to a new more powerful server last night during non peak hours.


I can say that the new server is performing well beyond what we thought it would and the support pages are flying fast.


Thank you for your understanding.

In Topic: Tch Keeps Getting Better. Me: 13+ Years Tch Customer

29 March 2017 - 10:29 AM

I am thankful for your business and am very pleased that you are pleased with the level of our service.


Yes, our servers are undersold.


Yes, our servers are running the latest cPanel


Yes, our servers are secure


Yes, our servers are all new state of the art powerful web hosting machines.

In Topic: Letsencrypt.org

29 March 2017 - 10:26 AM

We are very aware of this Let's Encrypt.  We have been considering rolling this out to our client base, but we are also very concerned about it at the same time.


Mostly because of this




and then there is this




My biggest issue is the frequent renewals and the lack of oversight on Let's Encrypt.


We will be rolling this out to the shared client base soon, but we have just been watching the market and seeing where we are.  This latest paypal phishing issue placed more doubt in our minds.


Thank you for your continued business and support.