Despoiler

Avast is definately a great AV. The database updates almost daily. The definition updates are very timely. The system resource use is not too much of a hit. I have seen the heuristics work which is very important these days with all the virii variants that are released. My personal choice for a free scanner. I do not recommend Norton/Symantec AV of any type. I also have seen it completely miss virii that have had definitions released for several months on a couple different networks I help administer. The heuristics have never worked in years of using their various products. PC Cillian (Free Online Version) is also a no no as a primary AV.

This is not surprising to me. I work for a fairly large local telephone company and AOL did the same exact thing to the ISP portion of our business. It took us a week and a half to get through to someone at AOL that knew what we were even talking about and had the power to do something about it. Then we had to jump through hoops to get them to reinstate our ability to send them email. They didn't contact us to proactively and constructively solve the issue without all of our clients being potentially affected. AOL's incompetence is so unbelievable they try to shift blame on everyone else. Our company already proactively shuts down spammers or other abusers to our TOS, but you know when big bad egocentric AOL says something it's their way or the highway. At least after we shut our customers down we call them to say why and work with them to get them back up and running if they were victims rather than pupotraters. AOL just angers me to no end. Unfortunately I used to work for AOL, which further reinforces my opinion they have a corporate culture of stupidity. In short I totally understand and it sucks we have to bend over backwards to do anything for AOL.

Done. We will see what's shakin.

There is nothing in the Horde user interface that allows the user to set the timeout period. If you could I would have found it. The are a couple things that can cause a timeout. One is a server side setting (which I know there is) or two the local browser timing out. Neither should produce a 2-5 min inactivity timeout though unless there is a misconfiguration. If you do an internet search on "horde timeout problem" you will see quite a bit of hits. Most reference the server side setting and some just say its hordel being natively problematic. I just want to make sure TCH has ruled out the server side setting as the cause.

I have been having this problem for about 3-4 weeks now. I never had the issue prior to that. I think the problem is that you [TCH] have the Horde email program inactivity timeout set way to low. I get timed out after 2-3 mins of no activity. That setting is one that is server side in Horde. At least in my brief attempt to troubleshoot the issue myself. I obviously don't have access to change that. If you could check that setting, it would be a place to start. This has to get fixed. I refuse to use any of the other web based email programs you provide. They are just not as functional as the Horde interface. I am on Server 4 if that helps.