Tch Tech Support Continues To Rock!
Posted 04 November 2012 - 02:41 PM
Case in point: today, I submitted a help desk ticket because of a DNS problem with one of my sites. In less than 10 minutes, Alex fixed the problem, and closed the ticket. That's service that in today's world is uncommonly great, but for TCH it seems to be the norm.
Thanks Alex and the rest of the staff for always providing a superb product and great support.
Posted 04 November 2012 - 06:20 PM
TotalChoice Hosting, Inc.
Webhosting by Total Choice Web Hosting - General Support Forum
I am a Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Posted 05 November 2012 - 10:35 AM
I am not sure if this is related to a recent upgrade to our ns2 dns cluster or not. Either way, thank for you support over the past seven years. It is clients like you that make us a success story and is is staff members like Alex that have made that success story happen.
Head Cook and Bottle Washer
If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below. I can be reached 24 hours a day seven days per week.
Office :: 800-930-0485 x211
Mobile :: 248-632-3243
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AOL Instant Messenger: tchgurubill
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Thank you for your support and continued business
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