Bob Crabb Posted November 4, 2012 Share Posted November 4, 2012 I've been a satisfied cutomer of Total Choice Hosting now for over seven years. I seldom have problems with any of my sites, but when I do, Tech Support always comes through to get it resolved. Case in point: today, I submitted a help desk ticket because of a DNS problem with one of my sites. In less than 10 minutes, Alex fixed the problem, and closed the ticket. That's service that in today's world is uncommonly great, but for TCH it seems to be the norm. Thanks Alex and the rest of the staff for always providing a superb product and great support. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted November 4, 2012 Share Posted November 4, 2012 Glad to hear the issue was resolved so quickly for you Bob. Quote Link to comment Share on other sites More sharing options...
TCH-Alex Posted November 5, 2012 Share Posted November 5, 2012 Thank you Bob for the kind words We are always trying to clear the tickets on time with proper fixes. Please feel free to contact us for any further assistance. Quote Link to comment Share on other sites More sharing options...
Head Guru Posted November 5, 2012 Share Posted November 5, 2012 Bob, I am not sure if this is related to a recent upgrade to our ns2 dns cluster or not. Either way, thank for you support over the past seven years. It is clients like you that make us a success story and is is staff members like Alex that have made that success story happen. Quote Link to comment Share on other sites More sharing options...
TCH-Bala Posted November 6, 2012 Share Posted November 6, 2012 Nice work Alex... Quote Link to comment Share on other sites More sharing options...
TCH-Tina Posted November 7, 2012 Share Posted November 7, 2012 Thank you Bob for the kind words Quote Link to comment Share on other sites More sharing options...
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