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Distribution Switch Down :: Distro6


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#1 TCH-Bryan

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Posted 11 March 2015 - 11:52 PM

We are having network switch down and this results some of our servers went down. Our data center team is on the route to fix this issue at the data center facility. We will continue to provide updates.

 

We thank you for your patience and apologize for any inconvenience.
 

 

 

Following servers are effected ::

 

alderaan.snhdns.com
boba.tchmachines.com
chicago.tchmachines.com
corellia.snhdns.com
data.snhdns.com
dayton.tchmachines.com
detroit.tchmachines.com
enterprise.tchmachines.com
jarjar.tchmachines.com
laforge.tchmachines.com
organa.snhdns.com
skywalker.tchmachines.com
tintin.tchmachines.com
triton.tchmachines.com
worf.tchmachines.com
 


Bryan Abraham
Lead Administrator Assistant
Technical Support
TotalChoice Hosting, Inc
bryan@totalchoicehosting.com

AIM :: tchgurubryan
Yahoo :: tchgurubryan

#2 Head Guru

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    Bill Kish Head Guru

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Posted 12 March 2015 - 12:33 AM

We are working on this issue as quickly as possible.

 

I will post further updates as they become available.


Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

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Thank you for your support and continued business


#3 Head Guru

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Posted 12 March 2015 - 12:55 AM

We have isoloated the issue with this network segment and are working to correct the problem. 

 

Updates to come very shortly.


Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#4 Head Guru

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Posted 12 March 2015 - 01:15 AM

This issue has been corrected and all affected servers should start coming online now.

 

I will post a follow up shortly.


Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#5 Head Guru

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Posted 12 March 2015 - 01:25 AM

At this time all effected servers are online and all services are reporting normal once again.

 

Thank you for your understanding during this issue.

 

If you have any comments or concerns, please let us know.


Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#6 GuestCobraXPGuest

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Posted 12 March 2015 - 07:53 PM

What about plavin.tchmachines.com? I have two sites there and neither ate working.

#7 TCH-Bala

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Posted 13 March 2015 - 09:47 PM

Plavin is not on the affected servers list. Please open a ticket via our help desk with the domain names, we will check it out.


Balakrishnan
Manager - Technical Support
TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com

TCH Help Desk .. || .. TCH Blog

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