WhateverJames Posted May 31, 2008 Share Posted May 31, 2008 Hello. I've forgotten my login info for cpanel and for the FTP software. I had to reinstall Windows unexpectedly and lost the email that had the information. The help ticket section requires this info so I couldn't submit one. I can do what I can to prove that I own the account. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted May 31, 2008 Share Posted May 31, 2008 Just enter "N/A" for the cPanel user/pass and provide the following in the ticket as proof of ID. 1 - Your full address (Inc. zip code) 2 - your phone number 3 - the last four digits of the credit card being used to pay for the hosting account Quote Link to comment Share on other sites More sharing options...
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