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#1 sharedjourneys

sharedjourneys

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Posted 14 September 2016 - 08:27 AM

I want to write and receive emails through my gmail account.

In Gmail settings I entered:

username: xxx@michelegrace.com

password: One I set up in cpanel

 

 

Used the mapping instructions for secure SSL/TLS Settings

yet gmail returns the following error.

 

Authentication failed. Please check your username/password.

[Server response: DNS Error: 22365944 DNS type 'aaaa' lookup of smtp.michelegrace.com

responded with code NXDOMAIN 22365944 DNS type 'a' lookup of smtp.michelegrace.com responded with code NXDOMAIN code(0) ]

 

Help please, what do I need to do.



#2 TCH-Thomas

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Posted 15 September 2016 - 07:22 AM

It has been a long time since I set up gmail to work with a domain (so I can be completely wrong), but I think the help desk needs to do some magic (eg change a setting) to make this work, so please submit a ticket and the techs will look into it.


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#3 sharedjourneys

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Posted 15 September 2016 - 07:32 AM

Thank you. I'll do that.






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