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TCH-Alex

Member Since 14 Apr 2006
Offline Last Active Sep 26 2016 07:10 AM

#253464 How To Change The Password Of Cpanel And Email Accounts

Posted by TCH-Alex on 22 April 2014 - 05:51 PM

Resetting cPanel password

 

1. If you know the current password;

 

* Log into your cPanel account using http://yourdomain:2082 or https://yourdomain:2083
* In the Preferences section, click Change Password.
* Enter your current password
* Enter your new password

[You can click the Password Generator link to have a strong password generated for you]
* Re-enter new password for verification
* Click the: Change your password now! button. Log out, and then log back in with the new password.

 

2. If you are not sure the current password;

 

You can reset the cPanel password from the login page itself, if you have already been added a contact email on cPanel.

 

* To to login into your cPanel account using http://yourdomain:2082 or https://yourdomain:2083

* Cancel login window and click on Reset Password

* Enter you cPanel user and click on Reset Password

* The server will send a confirmation code to the account’s registered email address

* Enter this code, or click the link in the email, to complete the password reset.

 

3. If you are not sure the password and automated password reset option is not working for some reason, you can reset the cPanel password from billing control panel

 

* Log in to the billing system at https://billing.totalchoicehosting.com
* Once logged in, click on Services then My Services.
* Then go to the right hand side and click View Details.
* Then select the Change Password tab, from here you can change your cPanel password

 

If you are not able to reset the password through any of the methods mentioned above, please submit a support ticket to the helpdesk

 

 

Resetting the password of email accounts

 

* Log into your cPanel account using http://yourdomain:2082 or https://yourdomain:2083

* Click the Email Accounts icon

* Click Change Password next to the appropriate email account.
* Type your new password into the Password box.
* Confirm your new password in the Password (again) box.
  [You can click the Password Generator link to have a strong password generated for you]
* Click Change Password to store the new password.
* If you do not wish to change the password, click cancel.

 

Be sure to change the password of the email account on your mail program, once you reset the password of your email through cPanel.




#253122 Won't Go Anywhere Else...........

Posted by TCH-Alex on 19 January 2014 - 07:28 AM

Thank you for the kind words, Chip :)




#252856 Imap Support?

Posted by TCH-Alex on 02 December 2013 - 05:14 PM

Your mail server support both pop3 and imap protocol. You just need to use your favorite mail client to configure your mail on imap protocol.

 

Here is the settings you required;

 

Secure SSL/TLS Settings

Username:    you@yourdomain.org
Password:     Use the email account’s password.
Incoming Server:    butterscotch.tchmachines.com
IMAP Port: 993
POP3 Port: 995
Outgoing Server:    butterscotch.tchmachines.com
SMTP Port: 465

Authentication is required for IMAP, POP3, and SMTP.

 

If you have any problems to access the mails on imap, please submit a ticket to the help desk.




#252850 Which Version Of Php?

Posted by TCH-Alex on 01 December 2013 - 12:34 PM

Please note both php 5.2 and 5.3 are installed on your server, where php 5.3 is the default. You have choose to use php 5.2 on your account through .htaccess Mime type selection and you just need to remove or comment out the mime type entry from .htaccess on order to switch the account to php 5.3

 

I have replied to your ticket too.




#251432 Happy Birthday Terri!

Posted by TCH-Alex on 22 January 2013 - 07:36 AM

Happy Birthday Terri :)