clough Posted December 5, 2012 Share Posted December 5, 2012 Twice so far I've had my account suspended for overloading the server with too many requests. I'd thought a tiny little forum like mine couldn't possibly cause any such problem and wrote AJAX accordingly. At first I thought it was just my AJAX chatroom so I slowed that down but then remembered some other scripts that make regular updates so I slowed them down too. Now I can probably speed up the chatroom but I don't know how far I can go. Just speeding it up until I overload the server again is not a good way to get feedback. Is there some way to get a figure on how many requests my site is generating? Perhaps I can even get real time feedback and change the auto-refresh interval accordingly. Quote Link to comment Share on other sites More sharing options...
TCH-Alex Posted December 6, 2012 Share Posted December 6, 2012 We are sorry to see that you have having issues. However, we would like to handle this kind of issues on help desk other than on public forums. Please submit a ticket to the helpdesk with your account details - so that we can look into this. Quote Link to comment Share on other sites More sharing options...
clough Posted December 6, 2012 Author Share Posted December 6, 2012 My account is back up after I submitted a support ticket and everything is running. I just want to make sure it doesn't happen again. If there's some way of getting feedback I can adjust things. Quote Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 6, 2012 Share Posted December 6, 2012 I am sorry for the inconveniences caused to you. Accounts are suspended only if the nature of the issue is severe like multiple spam complaints, account compromises, loads which may potentially crash the server or taking up a major share of resources. Please note that on a shared hosting platform, all users should have their fair share of resources and we cannot let one account degrade the server performance. Quote Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 6, 2012 Share Posted December 6, 2012 Regarding on how you can get the details of traffic to your site, your cpanel has a section "Awstats" which will give you the statistics generated from various logs in a user friendly way. Please check it out. Quote Link to comment Share on other sites More sharing options...
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