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Kernal Problem


mike

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Hey TCH'ers - a friend brought me her HP. said she got some kind of KERNAL error and now when you boot all it does is show a flashing cursor on a black screen. F10 system recovery does nothing.

 

Reinstall windows? no other options?

 

 

thanks for any suggestions

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she tried to write down the error but it went away on her.

 

there are no beeps.

 

I ran Spinrite from the floppy but haven't tried a boot disk yet.

 

I can go into setup but that's it.

 

I have been trying to call her to see if she recalls it saying anything about dll's

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