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Maintenance Announcement


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#1 Head Guru

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    Bill Kish Head Guru

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Posted 23 December 2008 - 10:21 AM

The following servers will need to be taken offline and rebooted due to a failed APC Power Distribution Unit.

We are going to schedule this for December 27th, 2008 11pm EST. This will be a ONE HOUR WINDOW with expected total down time of less than 30 minutes.

I am going to have the billing department send out email notices to the effected clients.

This is only effecting the following dedicated server clients.

dedicated12
dedicated14
dedicated17
dedicated18
dedicated20
dedicated27
dedicated29
dedicated39
dedicated40
dedicated43
dedicated44
dedicated48
dedicated52
dedicated131

Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

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email: bill(at)totalchoicehosting.com

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Thank you for your support and continued business


#2 TCH-Ryan

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Posted 27 December 2008 - 02:54 PM

We regret to inform that this maintenance has to be postponed due to supply issues outside of our control, more or less cause of the holidays. The new maintenance window will be on Saturday, January the 3rd at 11PM EST (-0500), we will post further updates should this maintenance window require further changes; our apologies for any inconvenience this has clearly caused.
Kind Regards;
Ryan MacDonald
Data Center Manager | TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com | ryan@totalchoicehosting.com

#3 pagoda

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Posted 28 December 2008 - 06:00 PM

We regret to inform that this maintenance has to be postponed due to supply issues outside of our control

[SNIP]

The new maintenance window will be on Saturday, January the 3rd at 11PM EST (-0500)

[SNIP]


No problem with the delay. Thanks so much for keeping us informed about the maintenance! I really appreciate it and will forward the new dates on to my clients.

Cheers,

Patrick
Skype: patrick.goda

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#4 Head Guru

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    Bill Kish Head Guru

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Posted 23 February 2009 - 11:34 PM

This has been rescheduled for this Thursday @ 11pm EST. We are planning a 90 minute maintenance window for this.

We do not expect this hardware swap to last longer then 15 minutes, however we have allotted 90 minutes for this swap.

Updates will be posted here as we move along with this issue.

Bill Kish

Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below.  I can be reached 24 hours a day seven days per week.

Office :: 800-930-0485 x211
Mobile :: 248-632-3243

email: bill(at)totalchoicehosting.com

Instant Messenger -
AOL Instant Messenger: tchgurubill
Yahoo Messenger : tchgurubill
MSN Messenger : tchgurubill@hotmail.com

Thank you for your support and continued business


#5 TCH-Ryan

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Posted 26 February 2009 - 10:51 PM

We are preparing to start this maintenance item.

I will be providing updates through out this issue.

Thanks!
Kind Regards;
Ryan MacDonald
Data Center Manager | TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com | ryan@totalchoicehosting.com

#6 TCH-Ryan

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Posted 26 February 2009 - 11:10 PM

This upgrade has been completed. The new APC power distribution unit has been put in place and all the servers on this PDU have been powered back on.

Downtime was less than 5 minutes for the effected servers.

Thank you and good night.
Kind Regards;
Ryan MacDonald
Data Center Manager | TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com | ryan@totalchoicehosting.com




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