watcher6342 Posted May 2, 2013 Share Posted May 2, 2013 i have used vonage modem for 7 years, i do not have cable or satelite . my question is,what type of modem do i need to have in order to have my internet back. i have fiber optic to house but the lady at the isp said i dont need a modem. this doesnt sound right to me. my modem has always been first then to wifi router. but since vonage modem was hooked up with phone line, will a regular modem be able to hook up to phone line to give me internet or will i need them to run line inside house so i can use regular modem? i dont need vonage anymore since all my phones are cells now. i just need to know what steps to take so i can continue to have internet. any and all help will be appreciated. thanks Quote Link to comment Share on other sites More sharing options...
TCH-Mike Posted May 2, 2013 Share Posted May 2, 2013 Hello. I would call your ISP back and get a few more details. If you don't in fact need a modem I would ask what sort of hardware you do need, then we should be able to help you out 1 Quote Link to comment Share on other sites More sharing options...
watcher6342 Posted May 2, 2013 Author Share Posted May 2, 2013 Hello. I would call your ISP back and get a few more details. If you don't in fact need a modem I would ask what sort of hardware you do need, then we should be able to help you out ill call em tomorrowwhen i pay my monthly bill Quote Link to comment Share on other sites More sharing options...
watcher6342 Posted May 3, 2013 Author Share Posted May 3, 2013 ok, i called them back and they said i do not need a modem or anything, since i already have an ethernet jack. i have high speed internet with them. although i dont consider 12mbps fast.she said all i have to do is connect through the ethernet jack straight into my wifi router and all will be good. i always thought you needed modem to get internet. what gives? am i missing something? like i said in my earlier post, i have fiber optic to my house, no cable since i dont watch tv, or satellite. can anyone help me understand this? Quote Link to comment Share on other sites More sharing options...
Head Guru Posted May 3, 2013 Share Posted May 3, 2013 It is possible that you are receiving direct IP transit from your provider. If you have an Ethernet jack , plug your pc into it and see if you get a good link. You do not always need a modem for internet connection. This is mostly seen on smaller scale ISP companies. I am sorry but we are really not in a position to support your ISP connection. http://btconline.net/ appears to be your provider. You should be able to use their website to get the help you need. Quote Link to comment Share on other sites More sharing options...
watcher6342 Posted May 3, 2013 Author Share Posted May 3, 2013 btc is my isp, i had just never heard of getting internet without using modem. if this is so, then i just saved money for a modem. that's good news. thanks for the help Quote Link to comment Share on other sites More sharing options...
Head Guru Posted May 5, 2013 Share Posted May 5, 2013 Glad to hear you have things figured out. If you need more help just let us know. Quote Link to comment Share on other sites More sharing options...
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