Let's face it, tech support at most places means they talk down to you and then not ever really do much for you.
That was absolutely not my walk away from a brief Live help session with Sean today. I'm sure it was an easy fix for him, but it was a huge time saver for me. Sean managed to fix a php size limit error that was keeping a wordpress plugin from working. He pointed me in the right track, then I blew it. He picked up where I couldn't and easily added the appropriate php.ini file to my site. Problem solved and it only took a few minutes. Thank you so much. I hope you get a raise for your excellent work. Or maybe they just pay you so well that we benefit from them keeping you on. Either way, you rock!