Hello TCH Family,
Over the past few weeks we have seen an increase in the number of legitimate emails being blocked by SpamCop. The blocked emails are originating from Yahoo Email Servers. We continually monitor these types of issues and while the number of rejected emails has not technically raised our threshold level, several TCH clients have reached out to us for help.
Some of you may ask, what the heck is SpamCop. We use a variety of methods to slow down the amount of inbound spam to our account holders. One of these methods is the implementation of DNSBL or RBL. A very good explanation of this can be found on the internet http://en.wikipedia.org/wiki/DNSBL
We have successfully used SpamCop for many years to mitigate our inbound spam levels, however over the past few weeks we are starting to question the use of this tool.
Removing SpamCop is a very hard choice for system administrators to make. Do we sacrifice the good of the server farm to save a very small percentage of bounced emails. If we remove the use of RBL's the amount of inbound spam will increase by at least 25% and most likely that number will be close to a 50% increase in the spam levels.
We have reached out to SpamCop and have only received a very simple response that did not solve nor answer anything in regards to this issue.
My personal view is that I would rather have an occasional email bounced versus having to deal with a 25% increase in the amount of spam that I receive.
Why am I reaching out to everyone? Simply put, I would like to ask everyone to give TCH their input and help us make a collective choice that will effect every account holder here at TCH.
Please take a moment to give us your feedback here and then place your vote on how we should handle this issue.
Thank you for your time and as always thank you for your business.