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Noc Routing Issue


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#1 TCH-Carl

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Posted 05 April 2008 - 11:40 PM

We are aware of the issue with the NOC, Bill and our Data Centre Manager are checking it out. We will update you soon.
Kindly accept our apologies for the inconveniences caused.
Carl Noonan
Techical Support Manager
TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com

TCH Help Desk .. || .. TCH Blog

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#2 LISH-Josh

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Posted 05 April 2008 - 11:43 PM

We are aware of the issue with the NOC, Bill and our Data Centre Manager are checking it out. We will update you soon.
Kindly accept our apologies for the inconveniences caused.

Thanks for the quick notice Carl. Triggered our sensors 3 minutes ago ;).
Josh Kennedy

#3 TCH-Carl

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Posted 05 April 2008 - 11:44 PM

Update from Bill :
we lost two ports on a line card, working on it to get things back on track
Carl Noonan
Techical Support Manager
TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com

TCH Help Desk .. || .. TCH Blog

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#4 TCH-Carl

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Posted 05 April 2008 - 11:47 PM

Line card is swapped out. Total down time was around 11 minutes. Great job Bill, Ryan ;)
Carl Noonan
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TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com

TCH Help Desk .. || .. TCH Blog

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#5 TCH-Carl

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Posted 06 April 2008 - 01:50 AM

We have been monitoring the issue, everything is back to normal after the swap earlier. If you are still facing issues, please contact help desk using the link on the top menu or on my signature, we will gladly check it out.

Closing thread.
Carl Noonan
Techical Support Manager
TotalChoice Hosting, Inc.
http://www.totalchoicehosting.com

TCH Help Desk .. || .. TCH Blog

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