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danielbone1

Member Since 07 Nov 2003
Offline Last Active Feb 24 2007 06:40 PM

Topics I've Started

Help Desk Kudos!

08 March 2006 - 11:41 AM

I have been a customer since 2003 with 8 sites running on TCH.

Up until a few days ago I had never really had problems or needed help desk to get involved in my sites.

Boy did that change. Since Sunday help desk and I have gone back and forth close to 30 times. Each response from them was within 10-15 minutes of mine no matter what time (I am a night owl).

This experience has just confirmed what I have been telling others considering a new host.

TCH is the best around. The value you get for the price is tops in the field.

I would like to publicly thank,

Sam Peterson
Raij Nair
Richard Laslo
Abdul Hakeem

for working on my site over the last few days.


Keep up the great work,

Dan