rocket_rob

Well IMHO it is still a configuration issue on TCH's part. The database I am still using does not require TCH's server's ip address, the % means what it is supposed to mean - allow access from anywhere. Seems to me they should look into it some more. I mean first off they set my user name up with a "-" in it, then CPanel doesn't work right so they tell me there is an issue with names with a hyphen in them!! Let me see....why the heck did you give me a name with a hyphen in the first place? And this issue trying to connect to the database seems peculiar to TCH. I hope they look into this stuff so others don't spend hours of their time playing around with misconfigured systems. What do I expect for $4 a month I guess?!

Well I appreciate greatly the offer of help. Here is my configurations: Remote Info FTP Host: 69.50.193.12 Host Directory: /public_html/ Login: netgif Password: xxxxx Use Passive FTP is slected I can successfully test this configuration. Testing Server Server Model: PHP/MySql FTP Host: 69.50.193.12 Host Directory: /public_html/ Login: netgif Password: xxxxx Use Passive FTP is slected URL Prefix: http://net-gift-shop.com/ I can successfully test this configuration. Database Connection Name: totalchoice MySQL Server: 69.50.193.12 UserName: netgif_rob Password: xxxxx - As set in CPanel Database: netgif_test When I test this connection I received "1045 Access denied for user: 'netgif_rob@server42.totalchoicehosting.com' (Using password: YES) I have Access Hosts set to % And now that I have written all this out - adding 69.50.193.12 to hosts works. I guess % doesn't mean wildcard. After all that it was THAT easy to fix???

I too cannot get DW to connect. I can connect to the db using MySql-Front and I can upload thru the remote and testing serviers in DW but connecting to mysql thru DW I get a 1045 error. I am probably just going to switch hosts because support claims everything is configured properly on their end. Right now I have my db sitting on another server, at another host, and I am able to run my TCH site using that database. So if I can configure the db on a completely different server, why not on TCH servers? Part of the problem is the DW mysql/php setup sucks. The DW ftp sucks. But since it runs on another server logic tells me it is a TCH problem. Anyone have any suggestions before I shop for another host? Too bad because for the price I think these guys are a good hosting company.