Jump to content

Most Liked Content

#253314 Scam Alert :: Unlimited Hosting

Posted by TCH-Blog on 19 March 2014 - 10:23 AM

In the market for a new web hosting account? If so,chances are, you will not have a hard time finding a new host for your website. In fact, you will, most likely, end up facing a plethora of choices. The largest scam in our industry is the “unlimited hosting” plans. It is time we debunk them and expose the liars in the web hosting industry.

You do not need to be a rocket scientist to figure out that servers can not actually host anything unlimited.That would be like saying youriPod can store an unlimited amount of Justin Bieber songs. We all know that it simply is not possible. These web host that claim to offer unlimited bandwidth and disk space are hiding behind their Fair Use Policy and are out right liars. They are overselling. This is the act of sellinghosting plansto clients and banking on the fact that the clients will not use the space and bandwidth. Furthermore, if the client starts using to much then the host can use their Fair Use Policy and kick the client to the curb.

If you do your research, you will notice that each overselling web host claims to offer unlimited hosting, but only as per the terms of its ‘Fair Use Policy’ – which, by the way, is often different from the Terms of Use.


Before signing up for these unlimited plans, it is critical that you look into the terms thatapply to these accounts. I took some time to go out and look at some web hosts that offer unlimited plans. It is shocking to see the lies these hosts spew out to their customers. These are just a few limitations that can be found in their terms of service ;

  • Using a shared account as a backup/storage device is not permitted.
  • Any shared account using more than 20 gigs of disk space will be removed from our off site weekly backup.
  • Run cron entries with intervals of less than 15 minutes
  • The use of more than 25,000 inodes on any shared account may potentially result in a warning first, and if no action is taken future suspension. Every file (a webpage, image file, email, etc) on your account uses up 1 inode.
  • Use 25% or more of system resources for longer then 30 seconds is prohibited.
  • Broadcast or Streaming of Live Sporting Events is prohibited.
  • Commercial Audio Streaming prohibited.

Really? I thought this was unlimited everything. Unlimited disk space as long as I dont store to many files, or you will suspend me and stop taking backups? Due dilligence, walk lightly and choose a host that does not hide behind its false promises, lies and its Terms of Service or Fair Use Policy. Determine what you will be using and find a host that will give you your desired services for a reasonable price.

We have put together a video that we hope better explains this entire Unlimited Myth and hope you enjoy watching it.

View the full article

#34170 Please Read Before Posting...

Posted by TCH-Sales on 19 October 2003 - 06:22 PM

By using the scripts listed in this forum, you understand and agree to the following. All scripts are provided without endorsement by TotalChoice Hosting. TotalChoice Hosting will not be responsible for any issues resulting from following these scripts.

Other than that, please feel free to post about any and all scripts you have found enjoyable over the years. Thumbs Up

#255780 Subdomain To Domain Name Change

Posted by TCH-Thomas on 16 August 2016 - 02:59 AM

Yes and no, it depends on which hosting plan you have.

If you are on shared hosting both domains must point to the same content.

However, if you have a reseller account this is possible.

#255346 Pop Before Smtp No Longer Supported

Posted by TCH-Blog on 13 October 2015 - 10:32 AM

Many of you recently awoke to the sudden issue of not being able to send mail. The issue you were experiencing with your email was due to the “POP before SMTP” feature being automatically disabled by a cPanel update. This feature allows you to continue to send mail for a time period after successfully receiving/checking your email.

POP before SMTP is antiquated alternative method of authentication that was never officially supported nor very secure. If you are still using this method, we recommend you enable SMTP Authentication in your mail client.

We have now reverted this change and enabled the POP before SMTP feature to allow users time to make changes to thier mail client. We do currently have a time frame for how long we will continue to keep this feature active, but we will announce before it is removed.

View the full article

#255303 Wordpress - Uploading A New Website

Posted by muymalestado on 18 September 2015 - 01:43 PM

Thanks Bruce that sounds helpful.


Also, thanks Asher for the asking, I may be in a position to do similar.


Is it correct then that one creates an empty database?


Then backs up the existing/working SQL database into a folder (home directory)?


Then asks for the Help Desk to load the backup into the new empty database?


Then create a subdomain and user to use the new database? 


Somewhere here ask Softaculous to load Wordpress into the subdomain.


That will give a working copy of the existing website?


Or is there something else I fail to see?




#255079 Network Outage

Posted by webgyrl on 28 June 2015 - 08:41 PM

Thanks so much for the update Bala!!

#255064 Network Outage

Posted by TCH-Bala on 28 June 2015 - 06:25 AM

We are currently experiencing network issue on our NOC affecting many of our servers. Our NOC team is working to get this sorted. Please give us some time.

Thank you for your understanding and patience.



#254809 Page Load Times With Wordpress

Posted by TCH-Bruce on 30 March 2015 - 05:21 PM

I host several Wordpress blogs here at TCH and don't have any loading time issues.  Open a ticket with the help desk and maybe they can spot what's causing the slow down.

#254371 Filezilla Errors, Security Weakness

Posted by TCH-Dick on 03 January 2015 - 02:19 AM

1) Do you have any idea what would cause the parsing error I described, and is there a workaround?

My best guess at this would be related to data type, but it can be caused many things such as firewall/antivirus programs to a bad connection. Try this page for a starting point, https://wiki.filezil...t.org/Data_Type

2) Is it likely that the security breach explains this error?

This is probably the least likely issue, but I wouldn't rule it out. There have been issues over the years of fake/infected copies of filezilla.

3) Am I best advised to abandon FileZilla and download another FTP program?

If you choose to stick with it, review your settings thoroughly and insure your install came from the official source. Of course most important but maybe inconvenient, disable the option to store your passwords.

4) If so, which one?

I personally use SecureCRT as it fits my daily work needs, but it a paid program and a huge overkill for average FTP work. Prior to that I was using the free program WinSCP and as far as I know it stores the passwords in the Windows registry. (I'm assuming you are on Windows)

#254235 How To Automatically Delete Emails

Posted by TCH-Bala on 26 November 2014 - 04:57 AM

If you use webmail (roundcube, horde, squirrelmail), the emails will not be deleted just by reading it. It will be deleted only if you delete it via the webmail interface. Thunderbird help site shows that IMAP can be configured like the way you need. Please check out the link :: https://support.mozi...synchronization

#253529 Shared Hosting Sales Question

Posted by pooja on 26 May 2014 - 10:15 AM

Hello, I am Pooja, from Mumbai, India.
I don't know, whether this is the right section to post on not, but I have got one question related to Shared Hosting Package.

One friend of mine is running an education website **redacted** she is a teacher and want to know a good but shared hosting provider. She asked me to help to get one and transfer this website to new servers. I have heard good things about TotalChoice Hosting, so I planned to move here.

Now my question is can I get a dedicated IP address and SSL certificate with Shared Hosting? And what about the successful transfer of files and database.
If yes then how much it costs extra?

Please help,

#253464 How To Change The Password Of Cpanel And Email Accounts

Posted by TCH-Alex on 22 April 2014 - 05:51 PM

Resetting cPanel password


1. If you know the current password;


* Log into your cPanel account using http://yourdomain:2082 or https://yourdomain:2083
* In the Preferences section, click Change Password.
* Enter your current password
* Enter your new password

[You can click the Password Generator link to have a strong password generated for you]
* Re-enter new password for verification
* Click the: Change your password now! button. Log out, and then log back in with the new password.


2. If you are not sure the current password;


You can reset the cPanel password from the login page itself, if you have already been added a contact email on cPanel.


* To to login into your cPanel account using http://yourdomain:2082 or https://yourdomain:2083

* Cancel login window and click on Reset Password

* Enter you cPanel user and click on Reset Password

* The server will send a confirmation code to the account’s registered email address

* Enter this code, or click the link in the email, to complete the password reset.


3. If you are not sure the password and automated password reset option is not working for some reason, you can reset the cPanel password from billing control panel


* Log in to the billing system at https://billing.totalchoicehosting.com
* Once logged in, click on Services then My Services.
* Then go to the right hand side and click View Details.
* Then select the Change Password tab, from here you can change your cPanel password


If you are not able to reset the password through any of the methods mentioned above, please submit a support ticket to the helpdesk



Resetting the password of email accounts


* Log into your cPanel account using http://yourdomain:2082 or https://yourdomain:2083

* Click the Email Accounts icon

* Click Change Password next to the appropriate email account.
* Type your new password into the Password box.
* Confirm your new password in the Password (again) box.
  [You can click the Password Generator link to have a strong password generated for you]
* Click Change Password to store the new password.
* If you do not wish to change the password, click cancel.


Be sure to change the password of the email account on your mail program, once you reset the password of your email through cPanel.

#253403 Openssl - Heartbleed Vulnerability

Posted by TCH-Dick on 08 April 2014 - 07:41 PM

Yes, our servers were all patched early this morning.

#253312 Why Tch Is Not Like Other Hosting Companies

Posted by TCH-Blog on 18 March 2014 - 01:48 PM

One of the most frequent questions that is asked is what separates TotalChoice from all the other hosting companies in the marketplace. This is something that I have been thinking allot about lately.

  • TCH is family owned and operated.

    Web Hosting has become a commodity. Most of the hosting companies you have read about or seen advertised are owned by large companies. In fact one large company, witha smooth1.5 billion US dollarsin debt owns many of these hosting companies. Do you really want to be just a number? Do you really want your WebHosting company to be floatingon abillion and a half dollars indebt? TCH is a 100% debt free company. We are cash based and always have been. TCH treats everyone like family, in fact my cell phone number is available and I personally take calls from clients on a daily basis. These other big hosters can not say that. Sources can be found here and here.

  • TCH Staff members are truly family.

    The staff at TCH brings many years of experience to the support department every day. Most of the team has been on staff for more than 5 years. Our General Manager will be celebrating his 10 year anniversary and the Support Manager has nearly 9 years with TCH. It is this dedicated and loyalty that separates TCH from the others. Check out our staff page located here.

  • TCH offers faster support and turn around times

    Did you know that the average turn around time from the time we receive a support request until it is solved is less than 15 minutes. This is something that we are very proud of and have always attempted to maintain. Every one knows that hosting clients will need support at some point and it is our goal to give our client the quickest and most efficient support available.

  • TCH owns all of its Servers, Switches, Routers and has its own ARIN Allocation.

    Many clients do not understand the importance of your hosting company owning all its own equipment. This really boils down to choice. This is part of the reason we choose to name our company TotalChoice. Owning all of our own servers and everything in between gives us much more control over every aspect of your hosting experience. For example, if a server breaks down we are not waiting on the “data center” to go unrack the server and tell us what is wrong. Since we own and maintain the servers, we control the maintenance, reliability and most importantly we control what is done to the servers. We also control our own IP space and do no rely on upstream providers for IP address allocations.

View the full article

#252856 Imap Support?

Posted by TCH-Alex on 02 December 2013 - 05:14 PM

Your mail server support both pop3 and imap protocol. You just need to use your favorite mail client to configure your mail on imap protocol.


Here is the settings you required;


Secure SSL/TLS Settings

Username:    you@yourdomain.org
Password:     Use the email account’s password.
Incoming Server:    butterscotch.tchmachines.com
IMAP Port: 993
POP3 Port: 995
Outgoing Server:    butterscotch.tchmachines.com
SMTP Port: 465

Authentication is required for IMAP, POP3, and SMTP.


If you have any problems to access the mails on imap, please submit a ticket to the help desk.

#252335 Noc Outage

Posted by soned on 20 July 2013 - 08:28 PM

i have been with TCH for 10 years.  TCH is the best.  what happened was unexpected and only brings out the best in TCH.


and these things do happen in other NOCs as well.  I have a couple of servers at theplanet(now softlayer) and my server there was also affected by their power outage (short circuit) which i think is more preventable than a lightning strike.  Here is the article on the >1 day power outage at theplanet which my server was a part of:



#252316 Noc Outage

Posted by TCH-Mike on 20 July 2013 - 02:04 PM




Thanks for all your hard work :)


You are on the server 'unni'.

#252068 Desktop Computer Disconnecting From Internet Connection Overnight. No

Posted by Mrs. Muddled on 22 May 2013 - 10:32 AM

Thank you Mike.


As we speak everything appears normal.  I went into power settings and made some changes and so far so good.  I know I had made some changes to my power settings before I went on vacation.  I "think" I added SLEEP to the setting but can't recall now.  I should remember "if it ain't broke, don't fix it!"


I'll let you know if I run into the problem again.  Fingers crossed!


Appreciate your assistance.



#251429 Happy Birthday Terri!

Posted by TCH-Bala on 21 January 2013 - 08:42 PM

Very Many Happy Returns Of The Day, Terri ! :)

#251425 Happy Birthday Terri!

Posted by Head Guru on 21 January 2013 - 02:37 PM

It's Terri Birthday.  Man I want CAKE TOOOO


Happy Birthday Terri !!