Asher123 Posted December 19, 2017 Share Posted December 19, 2017 Hi, I am at the very beginning of installing Wordpress on the server, and the first step needed is to create .wp-config.php Details I gave are: Database name - wordpress User - my TCH login user PSWD - my TCH login pswd Host - localhost Prefix - wp_ After all these, I am receiving a connection error response. What am I doing wrong? Tnx!Asher Quote Link to comment Share on other sites More sharing options...
TCH-Marshal Posted December 19, 2017 Share Posted December 19, 2017 Hi, If its "Error establishing a database connection" error then you might have wrong database connection configuration in wp-config.php or wordpress database user might not be granted correct access privileges via cPanel. Can you open an helpdesk ticket to further investigate or simply update this post with url to wordpress installation and we will help you. Note that what we recommend is an helpdesk ticket with cPanel login details of your hosting account. Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted December 19, 2017 Share Posted December 19, 2017 User - my TCH login user PSWD - my TCH login pswd Did you create your database yet? Those two fields should be your database user and password that you set when creating the database. If you are unsure, feel free to open a ticket to our desk at https://support.totalchoicehosting.com and one of our techs will assist. There is also the Softaculous Auto Installer in cPanel, which will do the install for you. Quote Link to comment Share on other sites More sharing options...
Asher123 Posted December 19, 2017 Author Share Posted December 19, 2017 Did you create your database yet? Those two fields should be your database user and password that you set when creating the database. If you are unsure, feel free to open a ticket to our desk at https://support.totalchoicehosting.com and one of our techs will assist. There is also the Softaculous Auto Installer in cPanel, which will do the install for you. I didn't create the database yet. I just uploaded the Wordpress data folder via ftp and this is it. Anyway, I just submitted a request at that link you mentioned. Thank you! Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted December 20, 2017 Share Posted December 20, 2017 Welcome to the forum, Asher. Quote Link to comment Share on other sites More sharing options...
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