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Clarity On Client Area, Subaccount, Product/service, Pws Etc.


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#1 bluedog58

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Posted 17 June 2014 - 09:46 PM

Hello,

 

I just gained access to the Client area of a NonProfit site that has gone through many, many hands.

 

I've redesigned the entire website but befor I upload it I need to get into the cPanel to repair the webmail addresses.

 

I've added a subaccount (email and pw), I've also created a password under Starter Legacy (username and pw)  plus created sign in for this forum (username, email, pw)

 

I'm now confused by all these names and passwords! :unsure:

 

What do I use to get into the cpanel?  I tried the username, pw that I changed on the Starter Legacy page but it's not recognized.

 

Can you tell me what I'm doing wrong?

 

Thanks for any insight you can provide.

 

Regards, Barb



#2 bluedog58

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Posted 17 June 2014 - 09:51 PM

Hi,

I just figured it out.  I was trying to go in through the wrong page.  When I entered the cpanel URL then put in the Starter Legacy username and pw it worked!

 

Thanks,

Barb



#3 TCH-Bruce

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Posted 18 June 2014 - 06:54 AM

Glad you got that sorted and welcome to the forums! :)


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#4 TCH-Thomas

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Posted 18 June 2014 - 07:39 AM

Welcome to the forum, Barb. :)


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