Dear TCH staff,
I've browsed the web quite a lot, I've tried some hosting providers so far and when I came here following a link from findmyhosting.com I told my self: "Hey, I think I've finally found a new home for my website, at last!"
Aside from the fact that you offer all the features I need to run my new website and my business at prices that we can only dream of here in Italy, do you know what has been the deciding factor for my choice of TCH among your competitors?
The human factor of the support team. Simply put I've found very valuable info in your forum and the photo-avatars of the TCH team give a really pleasant friendly look compared to the cold and formal support I experienced with the past hosting providers.
So, enough compliments , I'm going to transfer my domain here and purchase one of your virtual hosting plans. Please confirm what I'm going to do is correct:
-First I need to disable the Registrar-lock on my domain name
-Then I need to start the transfer procedure of the domain to TCH
-Buy the hosting plan and copy my site in the new space
-Once the transfer is complete my website will be up and running on TCH
Is the sequece correct?
How much time will it take?
And most importantly should I have to expect my site to be unavailable for some short period and my email lost during the process?
Note that I can't change DNS with my current domain/hosting provider.
Thanks for your support.